Corporate Governance

Question CIAC Compliance File Link
I. STAKEHOLDER RELATIONSHIP
1. Policy disclosure
Does the GOCC disclose a policy that:
1.a. Stipulates the existence and scope of the effort to address customer’s welfare? The existence and scope of the efforts of CIAC to address customer welfare are evidenced by the following:

    • Procedure for addressing Customer Feedback that was adopted since 2016 to present.
    • Compliance with the Anti Red Tape Act.

Further, CIAC commits to enhance stakeholder experience through the delivery of exceptional service by meeting stakeholder needs and expectations while achieving high levels of satisfaction. CIAC ensure positive brand awareness and encourages stakeholder participation and loyalty and advocacy.

Locators being served at the CCAC have given CIAC an 88.937 percent satisfaction rating in the 2022 Customer (Locator) Satisfaction Survey conducted in October.

Results show that 38 out of 43 locators are satisfied with CIAC's services, with 18 or 41.86 percent being very satisfied, 20 or 46.51 PErcent being neither satisfied nor dissatisfied , and none being dissatisfied.

Among the reasons cited by satisfied customers good service, efficient service and transactions timely response of staff, and on-time and efficient processes.

Locators are also very satisfied with the staff and organization of CIAC and expressed satisfaction for lease, complaints handling, records keeping, information and communication, and website and facilities.

20 March 2021, CIAC's Commitee on Anti-Red Tape (CART) was consituted headed by Chairperson/AVP Darwin L. Cunanan. The CART is tasked to ensure that CIAC will comply with the provisions of R.A. 11032, its implementing Rules and Regulations and with the subsequent issuances by the Anti-Red Tape Authority.

's Charter - External & Internal Services (new CIAC logo)

CIAC https://ciac.gov.ph/wp-content/uploads/2020/09/annual-report-2017.pdf (see page 42)

2020 Major Accomplishments Quality Office

Annual Customer Satisfaction Survey 

 Customer Satisfaction Survey 2021

Customer Satisfaction Survey 2022

'2021 Major Accomplishments Quality Office

CIAC Sanitary Permit 2021

Fire Safety Inspection Certificate 2021

CIAC Sanitary Permit 2021-2022

1.b. Elaborates its efforts to interact with the communities in which they operate? The posting of CIAC's Corporate Social Responsibility (CSR) statement in its website in a clear and manifest disclosure of its effort to interact with its communities and other stake holders.

In addition, the CSR Statements is reflected in the CIAC Manual on Corporate Governance.

Further, CIAC has a dedicated department called the Community Relations Department which is mandated to plan, implement and monitor holistic programs for specific groups and communities affected by operating the Clark International Airport.

As part of its Corporate Social Responsibility (CSR), CIAC engages in Gender and Development (GAD) mainstreaming programs and a number of the enrichment of the community and all stakeholders.

CSR Statement accessible through our website https://ciac.gov.ph/csr-statement-of-clark-international-airport-corporation/

Manual on Corporate Governance (NEW) (see page 24)

Please see Corporate Responsibility Project in the CIAC Annual Report 2020 (Page 62) https://ciac.gov.ph/wp-content/uploads/2021/08/CIAC-2020-Annual-Report.pdf

Certificate of Environment Compliance 2021

Certificate of Annual Inspection 2021

1.c. Policy ensuring that the CIAC value chain is environmentally friendly or is consistent with promoting sustainable development. CIAC has an approved Environmental Policy.

The CIAC Manual on Corporate Governance also provides the following principles:

Environment — CIAC should consider that there are investable environmental impacts associated with daily operations. It shall be the goal of CIAC to minimize harmful effects and consider the development and implementation of environmental standards to achieve this to be a of great importance. As such, CIAC should strongly encourage 3 R’s: “Reduce”, “re- use”, and “recycle”.

In the course of the operations of CIAC, it should identify opportunities to reduce consumption of energy, water and other natural resources. CIAC should also strive to re-use and recycle where possible and dispose non-recyclable items responsibility, thereby minimizing our impact on the environment. In doing so, by adopting simple, environmentally friendly initiatives, CIAC shall raise awareness among the members of the communities it affects.

To promote sustainable development, CIAC has

engaged to Consultancy Services for the Updating of the Master Development Plan and Preparation of the Detailed Site Development Plan for Select Areas Within the Clark Civil Aviation Complex.

Since 2021 CIAC and Palafox Associates have been working together on the project "Updating of Master Development Plan for Clark Civil Aviation Complex (CCAC) Selected Areas" with the main objectives of updating the existing Master Development Plan (MDP) of the CCAC to ensure CIAC lands are of is marketable, effective, viable, and in harmony with the recent, current, and planned developments for the complex, other areas of the Clark Freeport Zone, and New Clark City. As of 31 December 2022, the overall progress of the project is at 96.26 percent.

The project is compromised of the following phases: Phase 1: Situational Analysis and Technical Studies, Phase 2: Conceptual Master Development Plan (MDP) and Market Positioning, Phase 3: Site Development Plan (SDP), and Phase 4: Final Master Development Plan (MDP) with Development Phasing, Business Investment Plan, and Marketing Collaterals.

In 2021 Palafox Associates mobilzed geodetic and transport surverys for the planning areas to understand and gather information on CIAC's current state in terms of land use, development, and the potential the lands hold. In early 2022, a visioning workshop was held for internal and external stakeholders to allign the project goals with the overall vision of its end-users. The goals and aspiration of national government agencies (NGAs), local government units (LGUs), corporations operating within the CCAC, utilities and infrastructure providers, and business which the MDP will cater to were considered and out of this collaboration a conceptual MDP was finalized.

On 25 April 2022, the CIAC BOD approved Phase 2 Concpetual Master Development Plan, which generated a balanced development concept. This concept integrates a balance of business, residential, leisure and entertainment land use. Under this scenario, a uniform alllocation is assigned to Transport and Logistics, Industrial and Commercial land uses, while Mixed-Use Development becomes the dominant land use as it yeilds the highest probable revenue despite a lower investment infusioni. With land use and development pklans prepared, the projected gross benefits of the full implementation of the MDP project by 2050 is estimated at PhP 88 Bn.

To ensure that CIAC secures its Final Master Development Plan by 2022, a negotiation with Palafox Associate and re-alignment of project timeline was undertaken. In September of 2022, the Notice to Proceed (NTP) for simultaneous work for Phase 3 and 4 of the project was approved by the CIAC Board of Directors (BOD).

One of the deliverables of Phase 4 of the project is the provision of a Capacity Building for CIAC Key Personnel. On 17 November 2022, the Capacity Building Training for the MDP Project was conducted in partnership with Palafox Associates. The objective of the training is to develop a guidance manual that will closely follow the technical process that will be utilized throughout the developments of the selected CCAC areas and equip CIAC with the knowledge in implementation of the master plan.

Enabled Optimal Development of the Clark Civil Aviation Complex

One of the primary objectives of CIAC is to significantly contribute to society by enabling the optimal development of the CCAC. Achievement of this objective is supported and strengthened by the NG's thrust of dispersing growth and development to the regions by increasing investments and employment at the CCAC.

CIAC seized this opportunity by complementing LIPAD's management of the CRK resulting to 5.664 aircraft movement volume with business activity and travel demand gradually picking up and by supporting existing locators and attracting new locators resulting to an aggregate of 3,396 new employments generated within the CCAC.

CIAC attains its 6th unqualified audit opinion

For the sixth consecutive year, the Commission on Audit confers the CIAC with an unmodified audit opnion for the fair presentation of its financial reports. The scope of the audit include financial transactions, compliance to existing laws, utilization of budget in relation to Gender and Development, and payment of allowances, benefits and other emoluments.

Sufficient and appropriate audit evidence obtained by the Commision on Audit opined the fair presentation of the CIAC's financial statements, that is, in accordance with the Philippine Financial Reporting Standards, in all material respects.

Supervision and Oversight on the CRK
The Department of Transportation (DOTr) tasked CIAC to be its implementing arm to exercise oversight functions on the now privately-run CRK.

While the operations and maintenance of the CRK was privatized in 2019 under a 25-year concession agreement between BCDA and LIPAD. DOTr directed CIAC to assest and represent the Department in the discharge of its supervisory and oversight responsibility over the entire CCAC, including the CRK. This was relayed to CIAC in November of 2022.

ISO 9001:2015 Certification
CIAC is the first airport operator in the Philippines to be ISO certified, and has been certified since 2010.

The scope of the ISO 9001-2008 certification from 2010 to 2016 is International and Domestic Passenger Facilitation Process and All Internal Operatin Processes. CIAC then successfully upgraded to ISO 9001-2015 in 2017 with the same scope.

CIAC then applied and was awarded an ISO 9001-2015 certification with a revised scope focusing on the administration and operation of CIAC's corporate services in 2020, i.e., Estate Management and Processing of Lease of Land, Building, and Structure Under the Jurisdiction of CIAC.

For 2022, CIAC maintained its ISO 9001-2015 certification with the same scope.

 CIAC Environmental Policy & Safety 2020

https://ciac.gov.ph/wp-content/uploads/2020/09/CIAC-Employees-Manual.pdf

CIAC  Manual on Corporate Governance (NEW) (page 29)

Annual Report 2020 (Page 7-8)

Annual Report 2020 (Page 28)

2021 Major Accomplishments Quality Office

https://ciac.gov.ph/wp-content/uploads/2022/03/CIF-No.8-05-10-21-1.pdf

CIAC Sanitary Permit 2021

Fire Safety Inspection Certificate 2021

Certificate of Environment Compliance 2021
https://ciac.gov.ph/wp-content/uploads/2023/01/Clark-Inflight-Issue-no.12-20-pages.pdf

2. Activities implementing abovementioned policies
2.a. Does the GOCC disclose the activities it has undertaken to implement the abovementioned policies?health and safety iHanda 2022: Preparing Clark to Embrace the World
The CIAC Strategic Battle CryAs encapsulated in iHanda, CIAC is dedicated to the economic cultivation of the land, so that the CCAC can become the aerotropolis it envisions itself to be. CIAC is targeting on three aspects of paghahanda:> to prepare/set up
the infrastructure needed by the CRK and airport operators within the CCAC;
including lland, properties, and facilities for CCAC to become a global gateway.> to transform
the CCAC into a businessess and investors hub where all components of the
supply chain are present and available resulting to efficient and economical
operations for businessess making the CCAC a destination in itself-a home for
Filipino and foreign con consumers, investors, and businessess to come to
Clark, and> a feast/meal
that is prepared to be shared as it facilitated achievement of the full potential of
the CRK as the global gateway of the country, and CCAC as a business hub; CIAC
is now as econimic enabler of the region that contributes largerly to the GDP
and/or growth of the country. CIAC shall bring an economic feast to the Central
Luzon and the Philippines leaning towards the national goals-Ambisyon Natin
(2040) na magkaroon ng Matatag, Maginhawa, at Panatag na Buhay para sa lahat.Quarterly Antigen testing for CIAC EmployeesOn 18 April 2022, the second quarter COVID antigen testing was conduced among all employees to ensure all stakeholder that CIAC continues to be a sale and secure workplace.
Health and Shttp://https://ciac.gov.ph/annual-report/afety Policy

Please see our customer health and safety activities at the CIAC Annual Report 2020 (Page 58-60, 64)

https://ciac.gov.ph/wp-content/uploads/2021/08/CIAC-2020-Annual-Report.pdf

https://www.facebook.com/ClarkInternationalAirportCorp

2021 Write up COMREL

Corporate Social Responsibility and Gender and Development

Various activities were conducted to women and promote the agency's advocacy towards a gender-balanced environment in accordance with the annual national celebration of International Women's Month. This is anchored on national and international declarations recognizing the role of women in nation-building.

The CIAC Gender and Development (GAD) Committee facilitated the conduct of activities, which include the display of the Women's Month information materials at the corporate office building and social media platforms and a visit to shelter for abandoned, abused, and neglected girls in Pampanga.

CIAC also celebrated Purple Tuesdays where employees were urged to wear the official Women's Month t-shirt every Tuesday for the whole month of March.

A webinar for employees of CIAC and its locators was also conducted with the theme 'Matatag na Puso't Isipan ni Juana: A talk on Mental Health, Keeping Your Emotional Health'

Women employees of CIAC were also treated to a mental health break with a day tour of Gintung Pakpak Ecopark in Arayat, Pampanga on 17 and 23 March 2022.

CIAC employees also visited the Duyan ni Maria orphanage in Mabalacat City in March as part of celebration of Women's Month.

This year's Woman's Month celebration focuses on the sub-theme "Agenda ng Kababaihan Tungo sa Kaunlaran", a celebration of women exercising their choices, taking chances to make their voice hear and benefiting from it, and trailblazing changes.

Women's Month is celebrated annually by virtue of Republic Act No. 6949 which declared 08 March of every years as National Woman's Day. It was further augmented by Proclamation No, 227 in 1998 declaring the observance of the whole month of March every year as "Women's Role in History Month."

Please see our community welfare  activities at the CIAC Annual Report 2020 (Page 55- 56)

https://ciac.gov.ph/wp-content/uploads/2021/08/CIAC-2020-Annual-Report.pdf

Annual Report 2020 (page 57)

https://ciac.gov.ph/wp-content/uploads/2022/03/CIF-No.8-05-10-21-1.pdf

2.c. Environmentally-friendly value chain Every quarter, CIAC submits a Self-monitoring Report to the Department of Environment and Natural Resources which contains the compliances CIAC on environmental best practices.

Self Monitoring Report CY 2020

                 Self Monitoring Report 4th Qtr 2021

https://ciac.gov.ph/environmental-permits-compliance

3. Corporate Social Responsibility
Does the GOCC have a separate corporate social responsibility (CSR) report/section or sustainability report/section? The CIAC Annual Report 2022 contain pertaining to the corporate social responsibility reports and activities of CIAC. Annual Report 2022
4. Stakeholders' effective redress for violation of rights
Where stakeholder interests are protected by law, stakeholders should have the opportunity to obtain effective redress for violation of their rights. Does the GOCC provide contact details via the company's website or Annual Report which stakeholders (e.g. customers, suppliers, general public etc.) can use to voice their concerns and/or complaints for possible violation of their rights? CIAC has Feedback and Redress Mechanisms as embodied in its Citizen Charter.

Also, the following information can be obtained at CIAC's official website:

  1. Business
    • Bid Opportunities
    • Request for quotation
    • Procurement Monitoring
    • List of observers
    • OWWA Processing Center
    • Park and Fly
    • 5 Steps to be a locator of CIAC
    • Things to do
  2. Clark Airport
    • About CRK
    • Vision Mission
    • Contact CRK
    • Passenger Guide
    • Careers
    • Frequently asked questions
    • Feedback
    • Developments
    • News
    • Operational Statistics
  3. Transparency Seal
  4. Corporate Governance
Citizens Charter

www.ciac.gov.ph

5. Performance-enhancing mechanisms for employee participation
5.a. Does the GOCC explicitly mention the health, safety and welfare policy for its employees? The CIAC has an Employee Welfare Policy and Safety and Occupational Health Policy which were all disseminated to CIAC employees. Further, supplementary policies relating to heath, safety, and welfare of CIAC employees are being issued when necessary to address the current conditions of employment, such as, the presence of pandemic, or in recognition of a particular sect in the labor force, such as the celebration of Women's month. Employee Health, Safety and Welfare Policy

CIAC-Employees-Manual

Annual Report 2020 (Page 11-12)

5.b. Does the GOCC publish data relating to health, safety and welfare of its employees? On 05 January 2022, with primary importance given to employees' health and safety, safety protocols in the New Normal were stricly enforced. COVID antigen testing for the first quarter was conducted among CIAC employees prior to physically reporting to work for the year.

Quarterly Antigen testing for CIAC Employees

On 18 April 2022, the second quarter COVID antigen testing was conduced among all employees to ensure all stakeholder that CIAC continues to be a sale and secure workplace.

CIAC ANNUAL PHYSICAL EXAMINATION

On 15-16 November 2022, CIAC employees underwent the annual physical examination in batches at the CIAC Corporate Office; Physical exams include ECG, blood and urine test, and X-ray tests to ascertain that employees are fit to work; health and safety protocols were strictly observed during the activity

Annual Report 2020 (Page 11-12, 59-60)

https://www.facebook.com/ClarkInternationalAirportCorp

Annual Report 2022

5.c. Does the GOCC have training and development programs for its employees? Enriched Emplyees Performance and Development

With the aim of enhancing the performance and productivity of each CIAC employees, required competencies for all position are identified to be able to apply necessary interventions resulting to enriched employee performance and development.

For the year 2022, 100 percent of CIAC employees met all required competencies. 100 percent or 108 employees, inluding the 3 newly hired employees, met the required competencies.

For the conduct of interventions, as of 31 December 2022, 10 internal trainings and 38 external trainings participated by 379 employees were facilitated and/or implemented by the Coporattion.

Out of 115 employees (including suspended employees), 108 or 94 percent attended trainings.

From the 110 employees listed in the training plan, 104 or 95 percent were trained based on the traiing plan or related topics.

Annual Report 2022 
5.d. Does the GOCC publish data on training and development programs for its employees? At the year end, ten (10) Internal Trainings and 36 External Trainings were facilitated and/or implemented.

Out of 115 employees (including separated employees) 108 or 94% attended trainings. From the 110 employees listed in the training plan, 104 or 56% were trained based on the training plan or related topics.

Enhancing Employee Competency
As of 31 December 2022, 100 percentor 108 employees, including the 3 newly hired employees, met the required competencies.

Annual Report 2020 (Page 28)

Training Summary as of December 31, 2021

Annual Report 2022

6. Whistleblowing Policy
Stakeholders including individual employee and their representative bodies, should be able to freely communicate their concerns about illegal or unethical practices to the board and their rights should not be compromised for doing this.
6.a. Does the GOCC have procedures for complaints by employees concerning illegal (including corruption) and unethical behavior? CIAC has a Whistleblowing Policy which provides the procedure for reporting illegal and unethical behavior, to wit: i) a whistleblower are encouraged to report through the CIAC whistleblowing web portal; ii) alternatively, a whistleblower may report through email at publicaffairs@clarkairport.com CIAC Whistleblowing Policy

https://ciac.gov.ph/wp-content/uploads/2020/09/ciac-whistleblowing-policy.pdf

6.b. Does the GOCC have procedures to protect an employee/person who reveals illegal/unethical behavior from retaliation? Under the CIAC Whistleblowing Policy, CIAC commits to protect and assist the whistleblowers from any retaliatory acts thrown against them. CIAC Whistleblowing Policy

https://ciac.gov.ph/wp-content/uploads/2020/09/ciac-whistleblowing-policy.pdf

Question CIAC Compliance File Link
II. DISCLOSURE AND TRANSPARENCY
7. Quality of Annual Report
Does the GOCC's annual report disclose the following items:
7.a. Corporate objectives The mission and vision of CIAC are underpinned by strategic objectives, which the organization achieves through a number of strategic measures with increasing yearly targets, to wit: i. Enabled Optimal Development of the Clark Civil Aviation Complex; ii. Sustained Financial Performance; iii. Increased economic opportunities; iv. Enhanced stakeholder experience; v. Advanced business Processes; vi. Developed and upgraded airport infrastructure/equipment; and vii. Enhanced employee performance and development. (The targets and actual accomplishment are detailed in the 2022 CIAC PES Accomplishment Report).

https://ciac.gov.ph/wp-content/uploads/2020/09/Form-4-CIAC-PES-2022-Q4.pdf

7.b. Financial performance indicators The financial and traffic highlights are disclosed at https://ciac.gov.ph/transparency-seal.
7.c. Non-financial performance indicators The non-financial performance indicators are likewise disclosed in the CIAC Website at https://ciac.gov.ph/transparency-seal/, such as the Mandate and function; contact information of officials,QMS Certification of at least once core process by an International Certifying Body, Freedom of Information, Citizen's Charter, Government Quality Management System Standards (GQMSS) pursuant to E.O. No. 605, s.2007, Institutional Matters like For Chartered GOCCs, the latest version of its Charter
Key Policies and Business Overview of CIAC.
7.d. Details of whistle-blowing policy The details of the Whistleblowig Policy is posted in the website. CIAC Whistleblowing Policy
7.e. Biographical details (at least age, qualifications, date of first appointment, relevant experience, and any other directorships of listed companies) of directors/commissioners The comprehensive biographical details of the members of the Board are disclosed in the CIAC Annual Report 2022, Transparency Seal, and corporate governance section of the CIAC website 2020 Annual Report (pages 67-72)

Annual Report 2022

https://ciac.gov.ph/transparency-seal/

Does the GOCC's website disclose the following items: Training and/or continuing education programme attended by each director/commissioner In 2022, the following Appointive Directors attended trainings: Dir./PCEO Aaron N. Aquino
Transformation and Core Values Program
26 – 27 October 2021Dir. Jonathan G. Ponce
ESG-Driven Sustainability, Strategy and Reporting
21 June 2022Dir. Anne Lorraine C. Adorable-Inton
Masterclass: Diversity and Inclusion
28 October 2022Dir. Edgardo B. Panlilio
The Corporate Board's Roadmap to ESG-Driven Sustainability , Strategy and Reporting.
21 June 2022Dir. Manuel C. Morales
Sustainability and ESG: The What, Why, and How for Corporate Boards.
26 August 2022Dir. Goldwin Z. Posadas
The Corporate Board's Roadmap to ESG-Driven Sustainability , Strategy and Reporting.
21 June 2022Dir. Julius N. Raboca
Rules on Administrative Cases in the Civil Service
21 & 22 October 2021
2021 Training of BODs

Training Cert BODs 2022

8. Downloadable Annual Reports
Are the annual reports downloadable from the GOCC's  website. The Annual Reports and Financial Statements of CIAC are accessible at its website. https://ciac.gov.ph/annual-report/

https://ciac.gov.ph/wp-content/uploads/2020/09/CIAC-2022-Annual-Report.pdf

9. Corporate Governance Confirmation Statement
Does the Annual Report contain a statement confirming the company's full compliance with the code of corporate governance and where there is non-compliance, identify and explain reasons for each such issue? The CIAC confirms full compliance with the Code of Corporate Governance as evidenced by the Statement Confirming Compliance of CIAC with the Code of Corporate Governance Statement-Confirming-CGS 2021

Statement confirming CGS 2022

10. Timely filing/release of annual/financial reports
10.a. Are the audited annual financial report/statement uploaded on the website within 60 days upon receipt from COA? The Audited Annual Financial Statement for FY 2022  was published on 22 May 2023, following its receipt from COA on 15 May 2023. https://ciac.gov.ph/wp-content/uploads/2020/09/Audited-Financial-Statements-CY-2020.pdf

https://ciac.gov.ph/wp-content/uploads/2020/09/Audited-Financial-Statements-CY-2022.pdf

https://ciac.gov.ph/wp-content/uploads/2020/09/COA-Letter-to-CIAC-BOD-on-Annual-Audited-FS-2022.jpg

 

10.b. Is the annual report released within 90 days from release of audited financial report? The CIAC Annual Report for 2022 was approved by the Board on 27 March 2023 and was published on 14 June 2023 following the receipt of the Annual Audited Financial Statement for FY 2022 from COA on 15 May 2023. 2020 Annual Report

https://ciac.gov.ph/wp-content/uploads/2020/09/Audited-Financial-Statements-CY-2022.pdf

https://ciac.gov.ph/wp-content/uploads/2020/09/COA-Letter-to-CIAC-BOD-on-Annual-Audited-FS-2022.jp

https://ciac.gov.ph/annual-report/

10.c. Is the true and fairness/fair representation of the annual financial statement/reports affirmed by the board of directors/commissioners and/or the relevant officers of the company? The Chairman of the Board and CIAC Executives signed the Statement of Management's Resposibility for Financial Statments for CY 2022. https://ciac.gov.ph/wp-content/uploads/2020/09/Audited-Financial-Statements-CY-2022.pdf

Question CIAC Compliance File Link
III. RESPONSIBILITIES OF THE BOARD
11. Corporate Vision/Mission
11.a. Has the Board of Directors reviewed the vision and mission/strategy in the last financial year? On 13 July 2021 (7th Regular Board Meeting), the Board approved the proposed Charter Statement and Strategy Map, and the Performance Evaluation Scorecard (PES) of the Clark International Airport Corporation (CIAC) for CY 2022 and other related forms. 11.a Ad-Referendum Approval of the 2021 PES
11.b. Has the Board of Directors monitor/oversee the implementation of the corporate strategy? The Board monitors and evaluate on a regular basis the implementation of corporate strategies and policies, business plans and operating budgets, as well as Management's over-all performance to ensure optimum results.
On 17 August 2021, the Design Standard and Guidelines for the Clark Freeport Zone was presented to the Board. The guidelines ensure the provision of a systematic preparation and approval procedure of plans for the design, layout of areas, types of buildings suitable.
CIAC Manual on Corporate Governance (Page 8)
12. Performance Evaluation System
Did the GOCC achieve 90% in the PES? CIAC PES rating  for 2022 is 95.17%. https://ciac.gov.ph/wp-content/uploads/2020/09/LT-to-CIAC-re-2022-Scorecard-Validation-Results.pdf
13. Code of Ethics/Conduct
13.a. Are the details of the code of ethics or conduct disclosed? The standards of conduct and necessary details are embodied in the CIAC Table of Offenses and Corrective Actions. table-of-offenses.. (1)

CIAC-Employees-Manual

13.b. Does the GOCC disclose that all Directors/Commissioners, senior management and employees are required to comply with the code? Section 10.1 of the CIAC Manual on Corporate Governance provides that the CIAC Board of Directors, the senior management officers and employees shall strictly observe and adhere to the CIAC Employee's Conduct and Discipline and the Table of Offenses and Corrective Actions. CIAC Manual on Corporate Governance (Page 31)
13.c. Does the company disclose how it implements and monitors compliance with the code of ethics or conduct? Each CIAC employee is given a copy of CIAC Employee's Conduct and Discipline and the Table of Offenses and Corrective Actions. The same is also available online through our website. table-of-offenses.. (1)

CIAC-Employees-Manual

Nomination and Compensation/Remuneration Committee
14. Does the Board appoint a Nomination Compensation / Remuneration Committee? Section 4.2.1 of the CIAC Manual on Corporate Governance states that “The Executive Committee shall also function as the Governance Committee, Nomination and Remunerations Committee and Risk Management Committee.”

In 2016, the Board created a separate Nomination and Remunerations Committee

CIAC Manual on Corporate Governance (Page 16)

 Board Committees and their Composition

Charter of Nomination and Remunerations Committee

15. Did the Nomination and Compensation / Remuneration Committee meet at least twice during the year? The Nomination and Remunerations Committee met five (5) times in 2022:
08 March 2022
04 April 2022
19 April 2022
22 August 2022
10 October 2022
14 December 2022
Attendance Ledger NomRem Comm mtg 2022

Attendance Ledger CY 2022

16. If yes, is the report of the Nomination and Compensation / Remuneration Committee publicly disclosed? Yes. The reports of the Nomination and Remunerations Committee are available at https://ciac.gov.ph/wp-content/uploads/2020/09/2021.pdf. NomRem Comm Activities 2022
Audit Committee
17. Does the Board appoint an Audit Committee? The Board appointed an Audit Committee, composed of the following directors:

Edgardo B. Panlilio
Manuel C. Morales
Atty. Anne Lorraine C. Adorable-Inton

Board Committees and their Composition
18. If yes, is the report of the Audit Committee publicly disclosed? Yes. The reports of the Audit Committee are available at https://ciac.gov.ph/wp-content/uploads/2020/09/2021.pdf. GCG-Corporate Website
https://ciac.gov.ph/wp-content/uploads/2020/09/2020.pdf20. Audit Committee Activities 2021AUDIT-COMMITTEE-ACTIVITIES-2022
19. Does at least one member of the Audit Committee have an audit, accounting or finance background (qualification or experience)? One member of the Audit Committee, Dir. Edgardo B. Panlilio is a graduate of AB Economics and was engaged in banking and finance for over forty (40) years. Before he retired in 2006, he was the Assistant Vice President of Prudential Bank, San Fernando Branch. Dir. Edgardo Panlilio CV
20. Did the Audit Committee meet at least four (4) times during the year? The Audit Committee conducted  Seven (7) meetings in 2022.
24 February 2022
06 May 2022
20 June 2022
15 July 2022
19 July 2022
03 August 2022
10 August 2022
11 November 2022
20. Audit Committee Activities 2022

Attendance Ledger Audit Comm mtg 2022

AUDIT-COMMITTEE-ACTIVITIES-2022

Risk Management Committee
21. Does the Board appoint a Risk Management Committee? Section 4.2.1 of the CIAC Manual on Corporate Governance states that “The Executive Committee shall also function as the Governance Committee, Nomination and Remunerations Committee and Risk Management Committee.” The members of the Executive Committee are as follows: Gen. Aaron N. Aquino Dir. Anne Lorraine C. Adorable-Inton Dir. Julius N. Raboca Dir. Goldwin Z. Posadas DOTr Usec. Giovanni Z. Lopez Manual on Corporate Governance (NEW)(page 16)

Board Committee and their Composition

22. If yes, is the report on Risk Management Committee publicly disclosed? The Executive Committee met two (2) times in 2022.

25 October 2022
16 December 2022

Activities of the ExCom 2022
23. Does at least one (1) member of the Risk Management Committee have a background in finance and investments? One member of the Executive Committee, Dir. Anne Lorraine C. Adorable-Inton was a former member of the Committee on Small Business and Entrepreneurship Development and the Committee on Banks and Financial Intermediate. She was instrumental in the drafting of landmark legislations like the Magna Carta for Micro, Small, and Medium Enterprises and the Credit Surety Fund Act. Dir. Anne Lorraine C. Adorable-Inton CV
24. Board meetings and attendance
24.a. Are the Board of Directors meetings scheduled at the beginning of the year? (end of Q1) The schedules of CIAC Board meetings are set prior to beginning of the year 2021. Schedule of Board mtg Jan-June 2021

Proposed Schedules for BMtg Jul-Dec 2021

Proposed Schedule of Board meeting 2022

Attendance Ledger CIAC Bmtg 2021

Attendance Ledger CIAC Bmtg 2022

24.b. Does the Board of Directors meet at least monthly? Eleven (11) Board meetings were held in 2022. Attendance Ledger CIAC Bmtg 2022
24.c. Did the Board of Directors meet on at least 75% on their scheduled meetings? One (1) Board meeting was held in accordance with the scheduled Board meetings, to wit:
10 May 2022
Attendance Ledger CIAC Bmtg 2021

Attendance Ledger CIAC Bmtg 2022

24.d. Has each of the directors/commissioners attended at least 90% of all the board meetings held during the year? Eight  (8) directors have attended at least 90% of all the Board meetings in 2022. Attendance Ledger CIAC Bmtg 2021

Attendance Ledger CIAC Bmtg 2022

24.e. Did the Board of Directors meet separately at least once during the year without the President and CEO present? None
25. Access to information
25.a. Does the GOCC have a policy that stipulates board papers for Board of Directors/ Commissioners meetings be provided to the Board at least three (3) working days in advance of the board meeting? One of the duties of the Corporate Secretary is to provide the members of the Board with Board papers and materials for the Board of Directors' meeting at least three (3) days in advance of the scheduled Board meeting. CIAC Manual on Corporate Governance (Page 13)
25.b. Is the Board Secretary trained in legal, accountancy or company secretarial practices? The Corporate Secretary, Atty. Misheena Joyce C. Tiatco, is a Juris Doctor Graduate and a candidate for Master of Law Degree, and completed 26/30 units of Master of Management Degree. Profile - Atty. Misheena Joyce C. Tiatco 
26. Internal Audit
26.a. Does the company have a separate internal audit function? CIAC has an Internal Audit Department which is mandated to provide independent and objective appraisal on the integrity, adequacy and effectiveness of the organization's compliance to government rules and regulations, risk management system, system of internal control, management reporting process and the quality in carrying out assigned responsibilities to achieve the organization's goals and objectives. Organizational Chart

Internal audit Mandate of the Internal  Audit 

26.b. Does the appointment and removal of the internal auditor require the approval of the Audit Committee? Pursuant to its Charter, the Audit Committee aprpoved the appointment of the Internal Auditor as well as the removal of the Internal Auditor. Audit Committee Charter
27. Risk Oversight
27.a. Does the company disclose the internal control procedures/risk management systems it has in place? CIAC has a procedure in addressing observation and opportunities for improvement. QMS P-005
27.b. Does the annual report disclose that the Board of Directors/Commissioners has overseen a review of the company’s material controls (including operational, financial and compliance controls) and risk management systems? No.
27.c. Does the company disclose how key risks are managed? The mechanisms on risk management are posted in the CIAC's website at https://ciac.gov.ph/wp-content/uploads/2020/09/risk-factor-2018.pdf
27.d. Does the Annual Report contain a statement from the Board of Directors or Audit Committee commenting on the adequacy of the GOCC's internal controls/risk management systems? No.
28. Board Chairman
Do different persons assume the roles of Chairman and CEO? Pursuant to Executive Order No. 14, Series of 2017, the DOTr Secretary acts as the Ex-officio Chairperson of CIAC, while the CIAC President and CEO acts as Ex-officio Vice-Chairperson. Executive-Order-No-14

 SC RM-04-01, s.2020 - Appointment of Pres. Aquino

29. Board of Directors Development
29.a. Does the GOCC have orientation program for new Directors? CIAC has an Orientation Program for newly-appointed Directors. The program provides a background on the establishment, corporate structure and operations of CIAC, including the organizational and functional charts, vision mission, and current events and reports. The directors are also oriented on their duties and responsiblities, compensation package, corporate governance best practices, and other corporate policies.  CIAC Directors Orientation Program
29.b. Does the GOCC have a policy that encourages Directors/Commissioners to attend on-going or continuous professional education programs? Sec. 3.12 of the CIAC Manual on Corporate Governance provides that, in addition to complying with the requirements under the Fit and Proper Rule, directors are encouraged to attend on-going or continous professional education programs. CIAC Manual on Corporate Governance (Page 12)
29.c. Did all Appointive Directors attend at least one (1) training for the calendar year? IIn 2022, the following Appointive Directors attended trainings: Dir./PCEO Aaron N. Aquino
Transformation and Core Values Program
26 – 27 October 2021Dir. Jonathan G. Ponce
ESG-Driven Sustanability, Strategy and Reporting
21 June 2022Dir. Anne Lorraine C. Adorable-Inton
MAsterclass: Diversity and Inclusion
28 October 2022Dir. Edgardo B. Panlilio
The Corporate Board's Roadmap to ESG-Driven Sustainability , Strategy and Reporting.
21 June 2022Dir. Manuel C. Morales
Sustainability and ESG: The What, Why, and How for Corporate Boards.
26August 2022

Dir. Goldwin Z. Posadas
The Corporate Board's Roadmap to ESG-Driven Sustainability , Strategy and Reporting.
21 June 2022

Dir. Julius N. Raboca
Rules on Administrative Cases in the Civil Service
21 & 22 October 2021

30. Board Appraisal
30.a. Is an annual performance assessment conducted of the Board of Directors? Pursuant to CIAC's Manual on Corporate Governance, the Board, in evaluating the performance of the members of the Board, adopts the performance evaluation system of the GCG or the Performance Evaluation for Directors (PED). CIAC Manual on Corporate Governance, Sec. 4.6  (Page 17
30.b. Does the GOCC disclose the process followed in conducting the Board assessment? CIAC adopts the procedure under the GCG MC. No. 2014-03 in conducting the performance evaluation of the members of the Board, pursuant to its Manual on Corporate Governance. CIAC Manual on Corporate Governance (NEW), Sec. 4.6 (Page 17)
30.c. Does the GOCC disclose the criteria used in the Board assessment? CIAC adopts the criteria under the GCG MC. No. 2014-03 in conducting the performance evaluation of the members of the Board, pursuant to its Manual on Corporate Governance. Manual on Corporate Governance (NEW)

GCG MC No, 2014-03 (4th Issue) 100% complied

31. Committee Appraisal
Is an annual performance assessment conducted of the Board of Directors Committees? The members of the Board Committees conducts an annual committee appraisal through the use of peer appraisal and self forms, in accordance with Section 4.7. of the Manual on Corporate Governance. Board Committees and their Composition

Question CIAC Compliance File Link
IV. STAKEHOLDER RELATIONSHIPS AND DISCLOSURE & TRANSPARENCY
Stakeholder Relationships
1. Does the GOCC practice Global Reporting Index (GRI) on its annual reports? The CIAC Annual Report for CY 2022  contains a report on the economic impact of its operations. https://ciac.gov.ph/wp-content/uploads/2020/09/CIAC-2022-Annual-Report.pdf

Page 16- Business Overview

Disclosure and Transparency
2. Quality of Annual Report:

Are the Audited financial report/statement released within 30 days upon the receipt from COA?

The Audited Annual Financial Statement for FY 2022 was published on 22 May 2023, after having received the same from COA on 15 May 2023. Audited financial statement with receipt from the Board of Directors Office.

https://ciac.gov.ph/wp-content/uploads/2020/09/COA-Letter-to-CIAC-BOD-on-Annual-Audited-FS-2022.jp

PENALTY


Question CIAC Compliance File Link
V. RESPONSIBILITIES OF THE BOARD
1. Are there members of the Board of Directors who hold more than five (5) positions in GOCCs and PLCs? No member of the CIAC Board of Directors is holding more than five (5) positions in other GOCCs and PLCs.
2. Is there non-compliance with Good Governance Conditions? CIAC is compliant with all GCG Good Governance Conditions resulting to a rating of 95.17% for CY 2022. https://ciac.gov.ph/transparency-seal/

https://ciac.gov.ph/wp-content/uploads/2020/09/LT-to-CIAC-re-2022-Scorecard-Validation-Results.pdf