Stakeholder Relationship
| Question | CIAC Compliance | File Link | |||||||||||||||||||||
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| I. STAKEHOLDER RELATIONSHIP | |||||||||||||||||||||||
| 1. Policy disclosure | |||||||||||||||||||||||
| Does the GOCC disclose a policy that: | |||||||||||||||||||||||
| 1.a. Stipulates the existence and scope of the effort to address customer’s welfare? | The existence and scope of the efforts of CIAC to address customer welfare are evidenced by the following: | ||||||||||||||||||||||
| 1. Procedure for Addressing Stakeholder's Feedback and Feedback and Complaints Mechanism are reflected in CIAC Citizen's Charter 2024 1st and 2nd Edition and 2025 1st Edition, and posted at the CIAC Website. This procedure address complaints, suggestions, and queries of CIAC's stakeholders lodge through suggestion boxes, email, phone, postal mail and CIAC website and social media. | 1. Citizen's Charter 2025 1st Edition | ||||||||||||||||||||||
| 2. CIAC commits to enhance stakeholders experience through the delivery of exceptional service by meeting stakeholders' needs and expectations while achieving high levels of satisfaction. Presented are the overall satisfaction rating of CIAC since it implemented the Harmonized Client Satisfaction Measurement:
2023 - 99.29% |
2. Client Satisfaction Measurement Reports for 2023 and 2024 | ||||||||||||||||||||||
| Moreover, CIAC has established Public Assistance and Complaints Desk which is visible within the CIAC Corporate Office Building. | |||||||||||||||||||||||
| 3. On December 9, 2024, CIAC held Fellowship Night for Clark Aviation Capital Locators which aims to gather feedback from the stakeholders relating to services, inquiries, contracts, including complaints and challenges. The concerns and inquiries received will serve as CIAC's opportunities for improvement in its internal and external services. | 3. Fellowship Night | ||||||||||||||||||||||
| 4. On November 29, 2024, CIAC, through the Gender and Development (GAD) Technical Working Group (TWG), initiated a Gender Fair Language to all CIAC Employees and CIAC Locators. The activity was conducted in line with the 18-Day Campaign to End Violence Against Women. The use of gender-fair language in a corporation's communication to its customers and stakeholders shows respect and inclusivity, making all customers feel valued, regardless of their gender identity. | 4. Gender Fair Language to CIAC Locators | ||||||||||||||||||||||
| 5. On 5 and 7 June 2024, CIAC conducted Gender and Development Orientation to CIAC Locators, which discussed the the importance of Gender issues in the working environment as well as the Republic Act No. 9710 or the Magna Carta of Women. | 5. GAD Orientation to CIAC Locators | ||||||||||||||||||||||
| 1.b. Elaborates its efforts to interact with the communities in which they operate? | The efforts and initiatives of CIAC to interact with the communities in which it operates are evidenced by the following: | ||||||||||||||||||||||
| 1. The Mandate and Statement of the CIAC's Corporate Social Responsibility (CSR) reflect the organization’s deep commitment to making a positive impact on the communities and stakeholders within its operational sphere. The corporation's CSR strategy aims to create lasting value for both its business and the local communities, making CIAC a responsible and community-oriented organization. The mandate and statement of CIAC's CSR are posted at the CIAC Website. | CSR Statement and Mandate | ||||||||||||||||||||||
| Some CSR Activities it undertake for 2024 include: | |||||||||||||||||||||||
| A. CIAC conducted a Medical Mission for senior citizens in Brgy. Sta. Catalina, Minalin where medicines and hygiene kits were distributed to some 100 beneficiaries. | A. Medical Mission | ||||||||||||||||||||||
| B. As part of National Women's Month, CIAC organized the activity "Serbisyo para kay Juana ng Angeles City Jail," aimed at supporting the women inmates at the Angeles City Jail. The initiative provided PDLs (Persons Deprived of Liberty), as well as women jail officers and personnel, with toiletries and a Holy Mass. It also highlighted CIAC's commitment to promoting welfare, dignity, and support for women. | B. Serbisyo para kay Juana ng Angeles City Jail | ||||||||||||||||||||||
| C. GAD Orientation to CIAC Locators was conducted on June 5 and 7, 2024 at the CIAC Security Conference Room. The orientation discussed the pressing gender issues in the working environment as well as the relevant provisions of the Magna Carta of Women or the Republic Act No. 9710. | C. GAD Orientation to CIAC Locators | ||||||||||||||||||||||
| D. CIAC conducted a Giving-gift Project to about 100 children and infants, some of whom were abandoned, neglected, orphaned, or victims of abuse and exploitation in Lubao, Pampanga. CIAC donated sacks of rice, hygiene kits, slippers, t-shirts, vitamins and infant formula to the facility staff as part of CIAC's CSR Program which aims to give back to the community, participate in philanthropic causes, promote social values, and build a positive brand around its stakeholders and the general public. | D. Giving-gift Project | ||||||||||||||||||||||
| E. Tree-Nurturing Project in the Kamikaze Shrine at the West Airfield inside the Clark Aviation Complex. The activity was conducted to physically enhance and beautify the shrine, consistent with the CIAC's Urban Development and Heritage Program, which is also one of the CIAC's Seven Flagship Projects. | E. Tree-Nurturing Project | ||||||||||||||||||||||
| F. CSR for Children of Magalang was conducted at San Pablo Elementary School in Magalang Pampanga to distribute school supplies, hygiene kits and meals to 100 underprivileged children. | F. CSR for Children of Magalang | ||||||||||||||||||||||
| Furthermore, in its initiative to connect with entities in aviation industry, CIAC hosted the The 1st Philippine Aviation Education Workshop, which was attended by various public and private universities, colleges, and other educational institutions in the Philippine aviation sector in order to secure international accreditation and recognition as well as to institutionalize the aviation schools’ compliance with international aviation and aerospace training standards. The activity was done in CIAC's effort to interact with the community in the aviation industry. | The 1st Philippine Aviation Education Workshop | ||||||||||||||||||||||
| 1.c. Policy ensuring that the CIAC value chain is environmentally friendly or is consistent with promoting sustainable development. | CIAC has an updated Environmental Policy, which is posted at CIAC website and the conspicuous places in the CIAC Corporate Office Building. | CIAC Environmental Policy | |||||||||||||||||||||
| In the said policy, CIAC commits to continually assess how its activities and value processes may affect the environment and ensures that it regularly reviews its objectives, targets, and programs to ensure that they are environmentally sustainable. | |||||||||||||||||||||||
| Furthermore, as stated in its Manual on Corporate Governance, CIAC should consider that there are inevitable environmental impacts associated with daily operations. It shall be the goal of CIAC to minimize harmful effects and consider the development and implementation of environmental standards. As such, CIAC should strongly encourage 3 R’s: “Reduce,” “Re-use,” and “Recycle.” In the course of the operations of CIAC, it should identify opportunities to reduce consumption of energy, water and other natural resources. CIAC should also strive to reuse and recycle solid waste where possible and dispose non-recyclable items responsibly, thereby minimizing its impact on the environment. In doing so, and by adopting simple, environmentally friendly initiatives, CIAC shall raise awareness among the members of the communities and its effects. | CIAC Manual on Corporate Governance | ||||||||||||||||||||||
| In 2024, CIAC also cause the revision of its vision and core values to integrate environmental sustainability, to wit: "By 2028, CIAC shall be at the forefront in developing and managing a resilient aerotropolis where world-class industries thrive in a sustainable and inclusive environment with the Clark International Airport as a leading gateway, and the Clark Aviation Capital as a key economic engine of the country." | The Vision, Mission, and Core Values of CIAC | ||||||||||||||||||||||
| CIAC, in the implementation of its Seven (7) Flagship Projects, has included in its Terms of Reference for the Procurement of Infrastructure, a provision on environmental friendly and sustainability. | Sample Bidding Documents reflecting provision for environmental sustainability | ||||||||||||||||||||||
| 2. Activities implementing abovementioned policies | |||||||||||||||||||||||
| 2.a. Does the GOCC disclose the activities it has undertaken to implement the abovementioned policies?health and safety | Detailed below are the activities that CIAC initiated to implement its policies on customer health and safety: | ||||||||||||||||||||||
| 1. In August 2024, a seminar on Occupational Safety and Health was conducted by the CIAC Human Resource Department. The seminar was attended by new employees and was facilitated by DOLE Region III. This training helps employees become prepared and familiar on health and safety standards which are important to maintaining a safe working condition and to ensure the health and safety of CIAC clients, stakeholders, and customers. | Safe Working Condition Seminar | ||||||||||||||||||||||
| 2. Every quarter in 2024, CIAC conducted Emergency Preparedness and Earthquake Drill in order to enhance employee's and stakeholders' ability to respond quickly and effectively in emergency situations in order to ensure customer safety within the Civil Aviation Complex, especially in the CIAC Corporate Office Building. | National Simultaneous Earthquake Drill | ||||||||||||||||||||||
| 3. Inspection of CIAC Workstation: One of the ISO-enrolled procedures under the Safety and Environmental Management Unit is the periodic inspection of CIAC employees' workstation. This endeavor aims to ensure that the workplace of CIAC is safe not only for the employees, but also to the stakeholders they serve. | |||||||||||||||||||||||
| 4. CIAC Employees attended First Aid and Basic Life Support Training held at the Oasis Hotel on 24-25 January 2024. CIAC employees are given hands-on guidance on cardiopulmonary resuscitation or CPR and other basic life-saving techniques by personnel of the Philippine National Red Cross in order to gain skills on giving first aid in emergency situations involving clients and stakeholders. | First Aid and Basic Life Support Training | ||||||||||||||||||||||
| 2.b Does the GOCC disclose the activities that it undertake to implement the abovementioned policies?(Interaction with the comminities) | The efforts and initiatives of CIAC to interact with the communities in which it operates are evidence by the following: | ||||||||||||||||||||||
| Some CSR Activities it undertake for 2024 include: | |||||||||||||||||||||||
| A. On 05 September 2024, CIAC conducted a Minalin Medical Mission for senior citizens in Bgry. Sta Catalina, Minalin where medeciness and hygiene kits were distributed to some 100 beneficaries.
B. As part of National Women's Month, CIAC organized "Serbisyo para kay Juana ng Angeles City," aimed at supporting the women immates at the Angeles CityJail. The initiate provided PDLs (Persons Deprived of Liberty), as well as women jail officers and personnel, with toiletries and a Holy Mass. It also highlighted CIAC's Commitment to promoting welfare, dignity, and support for women. C. GAD Orientation to CIAC Locators was conducted on 5 and 7 June 2024 at the CIAC Security Conference Room. The orientation discussed the pressing gender issues in the working environment as well as the relevant provisions of the Magna Carta of Women or the Republic Act No. 9710. D. On 17 December 2024, CIAC conducted a Giving-gift Project to about 100 children and infants , some of whom were abondoned, neglected, orphaned, or victims of abuse and exploitation in Lubao, Pampanga. CIAC donated sacks of rice, hygiene kits, slippers, t-shirts, vitamins and infact formula to the facility staff as part of CIAC's CSR Program which aims to givve back to the community, participate in philanthropic causes, promote social values, and build a positive brand around its stakeholders and the general public. E. On 22 October 2024, CIAC conducted Tree-Nurturing Project in the Kamikaze Shrine at the West Airfield inside the Clark Aviation Complex. The activity was conducted to physically Program, which is also one of the CIAC's Seven Flagship Project. F. On 05 December 2024, CSR for Childred of Magalang was conducted at San Pablo Elementary School in Magalang Pampanga to distribute school supplies, hygiene kits and meals to 100 underpriviledge children. Furthermore, on 13 Movember 2024, CIAC conducted a Relief Aid Operation in Laurel, Batangas that was severely-affected by Tropical Storm Kristine. The relief aid mission, part of the CIAC's Corporate Social Responsibility (CSR) Program, benefited at least 650 families who each received relief packages consisting of five kilograms of rice, blanket, clothing, toiletries, kitm and bottled water sourced from the agency's CSR budget and from voluntary donations of CIAC employees. Finaly, on December 9, 2024, CIAC held Fellowship Night for Clark Aviation Capital Locators which aims to gather feedback from the stakeholders relating to services, inquiries, contracts, including complaints and challenges. The concerns and inquires received will serve as CIAC's opportunities for improvement in its internal and external services The current Seven (7) Flagship Projects of CIAC has been instrumental in fostering strong community interaction. This strategic vision not only focuses on infrastructure and economic growth but also emphasizes community engagement and inclusivity. The Direct Road Link to the new Clark International Airport will enhance a accessibility for local communities, while the establishment of a National Food Hub is set to support local farmers and businesses. The Urdan Renewal and Heritage Conservation Program preserves cultural identity and fosters a sense of belonging, while the Clark Entertainment and EVents Hub is designed to bring people together through shared experiences. Additionally, the expansion of road networks and utilities, the detailed site development of a Second Runway, and the construction of a New CIAC Headquarters are all geared towerd creating opportunities for local employement and participation. Through these initiatives, it is ensured that CIAC's development efforts remain deeply connected to the coomunity promoting engagement, inclusivity, and sistaiable progress. |
A. Minalin Medical Mission
B. Serbisyo para kay Juana ng Angeles City Jail C. GAD Orientation to CIAC Locators |
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| 3. Does the GOCC have a separate corporate social responsibilitiy (CSR) report/section or sustainability report/section? |
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A. Minalin Medical Mission
B. Serbisyo para kay Juan ng Angeles City |
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| 4. Where stakeholder interests are protected by law, stakeholders should have the opportunity to obtain effective redress for violation of their rights. Does the GOCC provide contact details via the company's website or Annual Report which stakeholders (e.g. customers, suppliers, general public etc.) can use to voice their concerns and/or complaints for possible violation of their rights? | CIAC has Feedback and Redress Mechanism which is embodied in its Citizen Charter and includes contact information primarily for feedbacks and complaints.
Apart from the contact details in the Citizen's Charter, the CIAC website also contains contact information where locators, customers, and the general public can use to voice their concerns. For complaints and protest specifically related to procurement activities, the CIAC Citizen's Charter also has separate and distinct procedure to address protests of bidders. Meanwhile, a Whistleblowing Policy is also in place and its procedure is also embodied in the CIAC Citizen's Charter. |
Procedure for Handling and Addressing Stakeholder's and Locator's Feedback | |||||||||||||||||||||
| 5.a Performance-enhancing mechanisms for employee participation should be permitted to develop. Does the GOCC explicitly mention the health, safety and welfare policy for its employees? | The CIAC has an Employee Welfare Policy and Safety and Occupational Health Policy which were all disseminated to CIAC employees and posted at CIAC website.
In compliance with the provisions of the abovementioned policies, CIAC also undertook the following activities in 2024, to wit: A. An initiative to raise the awareness of CIAC women employees about laws concerning women was conducted on 26 November 2024. The Orientation on Republic Act 9710 or Magna Carta of Women, led by resource speaker Atty. Erika Wijangco, informed the participants on how recognizing, protecting, and promoting the rights of women combats discrimination. Furthermore, the initiative improved the welfare and safety of the participants by being informed about the law. B. On November 29, 2024, CIAC, through the Gender and Development (GAD) Technical Working Group (TWG), initiated a Gender Fair Language to all CIAC Employees and CIAC Locators. The activity was conducted in line with the 18-Day Campaign to End Violence Against Women. The use of gender-fair language in a corporation's communication to its customers and stakeholders shows respect and inclusivity, making all customers feel valued, regardless of their gender identity. C. In celebration of National Women’s Month, the CIAC Gender and Development Technical Working Group (GAD-TWG) held a Basic Automotive Troubleshooting Seminar on 14 March 2024. The seminar provided women employees with car troubleshooting skills and enhanced their safety and welfare by equipping them with basic knowledge in vehicle maintenance. It also reinforced CIAC’s GAD programs and supported the Philippine Commission on Women’s advocacy for women’s empowerment D. For 2024, the Corporate Clinic of CIAC conducted the following health programs for the promotion of the health, safety, and welfare of CIAC employees through the prevention and cure of health-related concerns: E. CIAC Employees attended First Aid and Basic Life Support Training held at the Oasis Hotel on 24-25 January 2024. CIAC employees are given hands-on guidance on cardiopulmonary resuscitation or CPR and other basic life-saving techniques by personnel of the Philippine National Red Cross in order to gain skills on giving first aid in emergency situations involving clients and stakeholders. |
Safety and Occupational Health Policy Orientation on Laws Concerning Women Basic Automotive Troubleshooting Seminar for CIAC Women Employee |
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| 5.b. Does the GOCC publish data relating to health, safety and welfare of its employees? | CIAC regularly publish its activities related to health, safety, and welfare of its employees.
1. In September to December 2024, CIAC Corporate Clinic administered free flu vaccines to employees, including janitorial and ground maintenance personnel and security guards as part of the health and wellness program. The details of this activity is posted at CIAC Facebook Page. 2. In October 2024, CIAC officials and employees underwent Annual Physical Examination which included Electrocardiogram (ECG), blood and urine exams, and X-Ray services to ensure the year-round "fit-to-work" condition of personnel, consistent with the health and wellness policy of management. 3. CIAC Employees attended First Aid and Basic Life Support Training held at the Oasis Hotel on 24-25 January 2024. CIAC employees are given hands-on guidance on cardiopulmonary resuscitation or CPR and other basic life-saving techniques by personnel of the Philippine National Red Cross in order to gain skills on giving first aid in emergency situations involving clients and stakeholders. 4. Furthermore, the Employee Welfare Policy is published at CIAC Employee Manual. |
Administration of Free Flu Vaccine
Conduct of Annual Physical Examination |
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| 5.c Does the GOCC have training and development programmes for its employees? | The CIAC Training and Development Programs for CY 2024 are prepared and consolidated by the CIAC Human Resources Department and the same was posted at the CIAC website. | 2024 CIAC Training and Development Programs for Employees | |||||||||||||||||||||
| 5.d Does the GOCC publish data on training and development programs for its employees? | CIAC Training and Development Programs for CY 2024 also includes the number of participants and the average hours per training held.
In sum, all CIAC employees attended training activities for CY 2024 and met the required competencies of their positions. The achievement of full competency was attributed to the numerous training activities conducted for employees. |
2024 CIAC Training and Development Programs for Employees | |||||||||||||||||||||
| 6.a Stakeholders including individual employee and their representative bodies, should be able to freely communicate their concerns about illegal or unethical practices to the board and their rights should not be compromised for doing this. Does the GOCC have procedures for complaints by employees concerning illegal (including corruption) and unethical behavior? | The actual procedures of CIAC's Whistleblowing Policy is embodied in CIAC Citizen's Charter, which is posted at CIAC Website.
On 31 December 2023, CIAC Board approves the amended Whistleblowing Policy in compliance to GCG MC 2023-03. Furthermore, CIAC has an actual procedure being observed entitled: Grievance Mechanism Procedure, which is annexed in the CIAC Employee Manual. |
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| 6.b Does the GOCC have procedures to protect an employee/person who reveals illegal/unethical behavior from retaliation? | CIAC's mechanism to protect Whistleblowers from retaliation is found in the CIAC's Employee Manual. | Protection for a Whistleblower Against Retaliatory Acts | |||||||||||||||||||||
Disclosure and Transparency
| Question | CIAC Compliance | File Link |
|---|---|---|
| II. DISCLOSURE AND TRANSPARENCY | ||
| 7. Quality of Annual Report | ||
| Does the GOCC's annual report disclose the following items: | ||
| 7.a. Corporate objectives | CIAC's coporate objectives, as relfected in the GCG-approved Performance Evaluation Scorecard, is published at the CIAC Website. | |
| 7.b. Financial performance indicators | The financial strategic measures of CIAC are likewise included in CIAC's performance evaluation scorecard as approved by the GCG and the same was published at the CIAC website. | |
| 7.c. Non-financial performance indicators | The non-financial strategic measures of CIAC are likewise included in its GCG-approved 2024 Performance Scorecard, as attached in the previous cell. The non-financial strategic measures include:
(1) Enabled Dynamic Development of Clark Civil Aviation Complex, which targets social impact; (2) Increased Economic Opportunities and Enhances Stakeholder Experience, which both target stakeholders; The details of these non-financial performance indicators are posted at CIAC Transparency Seal. |
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| 7.d. Details of whistle-The Procedure on Administrative Discipline including Handling of Whistleblowing Reports is included in CIAC's Citizen Charter and posted at CIAC Website.
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The Procedure on Administrative Discipline including Handling of Whistleblowing Reports is included in CIAC's Citizen Charter and posted at CIAC Website.
Furthermore, CIAC Updated Whistleblowing Policy, signed and approved on 30 December 2023, is posted at the CIAC Website. The link to GCG Whistleblowing Web Portal is likewise posted. |
CIAC's Procedure on Administrative Discipline including Handling of Whistleblowing Reports
Amended CIAC Whistleblowing Policy GCG Whistleblowing Web Portal can be accessed at the CIAC's Transparency Seal |
| 7.e. Biographical details (at least age, qualifications, date of first appointment, relevant experience, and any other directorships of listed companies) of directors/commissioners | The comprehensive biographical details of the members of the Board are disclosed in the Transparency Seal and Corporate Governance Section of the CIAC website. | Biographical Details of the Members of the Board
Profile of Director Victor Manuel Jr.: Profile of Former Director Joseph P. Alcazar Profile of Director Monico A. Puentavella Jr. Profile of Director Dante Francis M. Ang II Profile of Former PCEO Arrey A. Perez Profile of Director Rommel Ma. S. Santiago Profile of Director Dr. Goldwin Z. Posadas Profile of Director Atty. Julius N. Raboca
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| 7.f. Does the GOCC's website disclose the following items: Training and/or continuing education programme attended by each director/commissioner | The training and/or continuing education programme attended by CIAC Directors likewise published in the CIAC website. These trainings and conferences are:
Victor M. Manuel, Jr. Joseph P. Alcazar Monico A. Puentevella, Jr. Dante Francis M. Ang, II Arrey A. Perez Rommel Ma. S. Santiago Meanwhile, Dr. Goldwin Z. Posadas and Atty. Julius N. Raboca did not attend any training and/or seminar in 2024. The absence of the training is attributable to their replacement as directors in April and July 2024, respectively. In 2024, at a critical stage in the implementation of CIAC's Seven Flagship Projects, when each project was in its formative phase, the CIAC Board of Directors chose to focus on benchmarking activities and attending international forums. These efforts allowed them to gain valuable insights, learn from best practices, and establish key connections to drive the projects forward in alignment with the government's agenda. Instead of undergoing formal training, they prioritized hands-on experience and direct collaboration with industry experts to ensure the projects were executed effectively and met global standards. |
The trainings, conventions, and/or forums attended by the CIAC Board of Directors in 2024 are included in the Directors' Profile.
Profile of Director Victor Manuel Jr. Profile of Former Director Joseph P. Alcazar Profile of Director Monico A. Puentavella Jr.: Profile of Director Dante Francis M. Ang II Profile of Former PCEO Arrey A. Perez Profile of Director Rommel Ma. S. Santiago Profile of Director Dr. Goldwin Z. Posadas: Profile of Director Atty. Julius N. Raboca
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| 8. Downloadable Annual Reports | ||
| Are the annual reports downloadable from the GOCC's website. | The Annual Reports and Financial Statements for C.Y. 2023 can be accessed and download from the CIAC official website. | 2023 Annual Report |
| 9. Corporate Governance Confirmation Statement | ||
| Does the Annual Report contain a statement confirming the company's full compliance with the code of corporate governance and where there is non-compliance, identify and explain reasons for each such issue? | The CIAC confirms full compliance with the Code of Corporate Governance as evidenced by the Statement Confirming Compliance of CIAC with the Code of Corporate Governance | Statement Confirming Compliance of CIAC with the Code of Corporate Governance is hereto attached as Annex "A" |
| 10. Timely filing/release of annual/financial reports | ||
| 10.a. Are the audited annual financial report/statement uploaded on the website within 60 days upon receipt from COA? | The Audited Annual Financial Statement for C. Y. 2023 was published on 05 April 2024, after receiving it from the Commission of Audit on the same day. | https://ciac.gov.ph/wp-content/uploads/2020/09/Audited-Financial-Statements-CY-2020.pdf
https://ciac.gov.ph/wp-content/uploads/2020/09/Audited-Financial-Statements-CY-2022.pdf https://ciac.gov.ph/wp-content/uploads/2020/09/COA-Letter-to-CIAC-BOD-on-Annual-Audited-FS-2022.jpg |
| 10.b. Is the annual report released within 90 days from release of audited financial report? | CIAC received its Audited Financial Report from the Commission on Audit last 05 April 2024.
The CIAC 2023 Annual Report was approved by the CIAC Board of Directors on 30 September 2024 and was published on the CIAC Website on the same day. |
2020 Annual Report
https://ciac.gov.ph/wp-content/uploads/2020/09/Audited-Financial-Statements-CY-2022.pdf https://ciac.gov.ph/wp-content/uploads/2020/09/COA-Letter-to-CIAC-BOD-on-Annual-Audited-FS-2022.jp |
| 10.c. Is the true and fairness/fair representation of the annual financial statement/reports affirmed by the board of directors/commissioners and/or the relevant officers of the company? | CIAC Statement of Management's Responsibility for Financial Statements for C.Y. 2023 was signed lasat 25 Mach 2024 and was published on the CIAC website. | https://ciac.gov.ph/wp-content/uploads/2020/09/Audited-Financial-Statements-CY-2022.pdf |
Responsibilities of the Board
| Question | CIAC Compliance | File Link | |
|---|---|---|---|
| III. RESPONSIBILITIES OF THE BOARD | |||
| 11. Corporate Vision/Mission | |||
| 11.a. Has the Board of Directors reviewed the vision and mission/strategy in the last financial year? | The CIAC Board of Directors reviewed the mission, vision, and the strategic directions of CIAC during the 2024 Strategic Planning held on 16-17 August 2024 at Forest Lodge Baguio City.
Furthermore, the mission, vision, and the strategic directions of CIAC was approved during the Approval of Performance Evaluation System (PES) Documents for 2024. |
2024 Strategic Planning | |
| 11.b. Has the Board of Directors monitor/oversee the implementation of the corporate strategy? | One of the specific functions of the CIAC Board of Directors under the Code on Corporate Governance is to monitor and evaluate on a regular basis the implementation of corporate strategies and policies, business plans and operating budgets, as well as Management's overall performance to ensure optimum results. This responsibility is stated in under Section 3.5 of the CIAC Code on Corporate Governance.
During the CIAC 2024 Strategic Planning, the CIAC Board of Directors likewise evaluate and oversee the implementation of CIAC Strategic Directions. |
The specific functions of the CIAC Board of Directors can be access at the CIAC Manual on Corporate Governance | |
| 12. Performance Evaluation System | |||
| Did the GOCC achieve 90% in the PES? | CIAC obtained an overall rating of 97.46% from the validated Performance SCorecard for C.Y. 2023. | https://ciac.gov.ph/wp-content/uploads/2020/09/Validation-Result-of-CIACs-2023-Performance-Scorecard-dated-28June2024.pdf | |
| 13. Code of Ethics/Conduct | |||
| 13.a. Are the details of the code of ethics or conduct disclosed? | The Norms of Conduct of CIAC Employees and Officers are included in the CIAC Employee Manual published in the CIAC Transparency Seal.
The Code of Conduct contains the following: |
Norms of Conduct of CIAC Employees and Officers | |
| 13.b. Does the GOCC disclose that all Directors/Commissioners, senior management and employees are required to comply with the code? | Section 10.1 of the CIAC Manual on Corporate Governance provides that the CIAC Board of Directors, the senior management officers and employees shall strictly observe and adhere to the CIAC Employee's Conduct and Discipline and the Table of Offenses and Corrective Actions. | CIAC Code of Conduct for CIAC Board of Directors, Senior Management, and Employee | |
| 13.c. Does the company disclose how it implements and monitors compliance with the code of ethics or conduct? | Each CIAC employee is given a copy of CIAC Employee's Conduct and Discipline and the Table of Offenses and Corrective Actions. The same is also available online through our website. | CIAC Code of Conduct for CIAC Board of Directors, Senior Management, and Employee | |
| Nomination and Compensation/Remuneration Committee | |||
| 14. Does the Board appoint a Nomination Compensation / Remuneration Committee? | The Nomination and Remunerations Committee was reconstituted under Resolution No. RM-01-06, Series of 2024, to wit:
Chairperson - Julius N. Raboca The Committee was further reconstituted under Resolution No. RM-04-10, Series of 2024, to wit: Chairperson - Julius N. Raboca |
Composition of CIAC Nomination and Remunerations Committee for C.Y. 2024 | |
| 15. Did the Nomination and Compensation / Remuneration Committee meet at least twice during the year? |
The Nomination and Remunerations Committee met two (2) times in CY 2024 prior to its dissolution. The meetings occurred on: On 06 September 2024, in compliance with the CIAC Manual on Corporate Governance, the functions of the Nomination and Remuneration Committee were transferred to the CIAC Executive Committee, to wit: Section 4.2.1 of the CIAC Manual on Corporate Governance states that “The Executive Committee shall also function as the Governance Committee, Nomination and Remunerations Committee and Risk Management Committee.” |
Meeting Attendance Records of CIAC Board of Directors | |
| 16. If yes, is the report of the Nomination and Compensation / Remuneration Committee publicly disclosed? | The list of activities and discussion of the Nomination and Remunerations Committee is published in the CIAC website.
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Discussion on the two (2) meetings conducted by Nomination and Remunerations Committee | |
| Audit Committee | |||
| 17. Does the Board appoint an Audit Committee? | The Board appointed an Audit Committee, composed of the following directors:
Chairperson - Monico A. Puentevella, Jr. The committee was reconstituted in 12 November 2024, to wit: Chairperson - Rommel Ma. S. Santiago |
Composition of CIAC Audit Committee for C.Y. 2024 | |
| 18. If yes, is the report of the Audit Committee publicly disclosed? | The list of activities and discussion of the Audit Committee is disclosed at the CIAC website. . | List of activities | |
| 19. Does at least one member of the Audit Committee have an audit, accounting or finance background (qualification or experience)? | The educational qualifications of and work experiences of all the members of Audit Committee are accessible at the CIAC Transparency Seal. Meanwhile, the Chairperson of the Audit Committee, Monico A. Puentevella, Jr., is a graduate of Bachelor of Commerce, Major in Marketing and Management and was a Director of Philippine Postal Saving Bank from 2007 to 2010. | Director Profile of Dir. Monico A. Puentevella, Jr | |
| 20. Did the Audit Committee meet at least four (4) times during the year? | The Audit Committee conducted five (5) Committee Meetings and one (1) joint meeting in CY 2024. The meetings occurred on the following dates:
Committee Meetings Joint Meeting with Infrastructure Committee |
Dates of the Audit Committee Meetings
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| Risk Management Committee | |||
| 21. Does the Board appoint a Risk Management Committee? | Section 4.2.1 of the CIAC Manual on Corporate Governance states that “The Executive Committee shall also function as the Governance Committee, Nomination and Remunerations Committee and Risk Management Committee.”
The members of the Executive Committee are as follows: The CIAC Executive Committee was reconstituted in Resolution No. RM-04-10, Series of 2024, to wit: Chairperson - Secretary Jaime J. Bautista / Usec. Roberto C.O. Lim (Alternate Chairperson) The Executive Committee was again reconstituted thereby retaining only the appointive directors, to wit: Chairperson - Secretary Jaime J. Bautista /Usec. Roberto C.O. Lim (Alternate Chairperson) |
The Composition of the Executive Committee, acting as Risk Management Committee, including the changes on its composition can be accessed at the following chronological links:
(1) https://ciac.gov.ph/wp-content/uploads/2020/09/CIAC-Board-latest-Committee-Composition-as-of-March-2024.pdf |
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| 22. If yes, is the report on Risk Management Committee publicly disclosed? | The Executive Committee met three (3) times in 2024. The report of the Risk Management Committee is uploaded in the link provided. | List of Activities of CIAC Board Committees | |
| 23. Does at least one (1) member of the Risk Management Committee have a background in finance and investments? | Three (3) members of the Executive Committee (Risk Management Committee) have investment and finance educational and/or work background.
Arrey A. Perez - He is a certified public accountant, a licensed real estate broker, and a certified financial consultant. Victor M. Manuel, Jr. - He obtained a degree in Economics and is currently involved in investment activities such as real estate, land transformation and development. Monico A. Puentevella, Jr. - He is presently the Marketing Manager of Josmon Group of Companies involved in finance and investment in real estate and mortuary business. |
Profile of the members of the Executive Committee:
Profile of PCEO Arrey A. Perez |
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| 24. Board meetings and attendance | |||
| 24.a. Are the Board of Directors meetings scheduled at the beginning of the year? (end of Q1) | The schedules of CIAC Board meetings are set prior to beginning of the year 2024. This is evidenced by a Letter addressed to the Chairperson of CIAC Board of Directors, Secretary Jaime J. Bautista, with subject "Proposed Schedule of Regular Board Meetings 2024". | The Letter addressed to CIAC BOD Chairperson showing the Proposed Schedule of Regular Board Meetings for 2024 is hereto attached as Annex "B" | |
| 24.b. Does the Board of Directors meet at least monthly? | Yes. CIAC Board of Director Meetings take place every month. For C.Y. 2024, there were fifteen (15) Board meetings held. These meetings occurred in the following dates
|
Attendance Ledger of CIAC Board of Director Meetings | |
| 24.c. Did the Board of Directors meet on at least 75% on their scheduled meetings? | Only one (1) board meeting was held in accordance with the scheduled board meetings, to wit: 24 January 2024 |
Attendance Ledger of CIAC Board of Director Meetings
Meanwhile, the Proposed Schedule of CIAC Board for 2024 is hereto attached as Annex "B" |
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| 24.d. Has each of the directors/commissioners attended at least 90% of all the board meetings held during the year? | Thirteen (13) Directors have attended at least 90% of all the Board meetings in 2024. | Attendance Ledger of CIAC Board of Director Meetings | |
| 24.e. Did the Board of Directors meet separately at least once during the year without the President and CEO present? | None | ||
| 25. Access to information | |||
| 25.a. Does the GOCC have a policy that stipulates board papers for Board of Directors/ Commissioners meetings be provided to the Board at least three (3) working days in advance of the board meeting? | One of the duties of the Corporate Secretary is to provide the members of the Board with Board papers and materials for the Board of Directors' meeting at least three (3) days in advance of the scheduled Board meeting.
Furthermore, in the ISO-Enrolled Procedure of the Corporate Secretary entitled Conduct of Committee and Board Meetings, it was clearly stated that the board materials must be delivered to all members of board three (3) days before the scheduled board meeting. |
Responsibilities of Corporate Secretary | |
| 25.b. Is the Board Secretary trained in legal, accountancy or company secretarial practices? | The Corporate Secretary, Atty. Rustico D. Quizon, III, is the Assistant Vice President for Legal Services at the Clark International Airport Corporation (CIAC), has over 20 years of extensive experience in the practice of law. He completed his Bachelor's Degree in Law at Far Eastern University in April 2003 and passed the bar on the same year. |
Educational and work background of CIAC Corporate Secretary | |
| 26. Internal Audit | |||
| 26.a. Does the company have a separate internal audit function? | CIAC has an Internal Audit Department which is mandated to provide independent and objective appraisal on the integrity, adequacy and effectiveness of the organization's compliance to government rules and regulations, risk management system, system of internal control, management reporting process and the quality in carrying out assigned responsibilities to achieve the organization's goals and objectives. | GCG-approved Organizational Structure of CIAC | |
| 26.b. Does the appointment and removal of the internal auditor require the approval of the Audit Committee? | Pursuant to its Charter, the Audit Committee approves the appointment of the Internal Auditor as well as the removal of the same, to wit:
The Audit Committee shall carry out the following functions: a. Provide oversight of the internal audit functions: approve the removal and/or transfer of the head of the Internal Audit Department. |
Audit Committee Charter (Page 1) | |
| 27. Risk Oversight | |||
| 27.a. Does the company disclose the internal control procedures/risk management systems it has in place? | Apart from the Internal Audit Department, CIAC has a specific division, the Management Systems Improvement Division (MSID), that ensures the observance and strict compliance of internal procedures inside the corporation. The MSID also supervises Internal Quality Audits, Risk Management, and Compliance to R.A. 11032 or the Ease of Doing Business Act.
It also has an enrolled ISO Procedure entitled: Procedure for Addressing Observation and Opportunities for Improvement, which was revised on 01 June 2024. |
The Functional Statement of MSID is hereto attached as Annex "C" | |
| 27.b. Does the annual report disclose that the Board of Directors/Commissioners has overseen a review of the company’s material controls (including operational, financial and compliance controls) and risk management systems? | The 2024 CIAC Annual Report has not yet published since CIAC is still awaiting the release of Audited Financial Statement. However, in 2023 CIAC Annual Report, CIAC endeavored for consistent standardization of processes for operational excellence, including the maintenance of the Risk Register and to sustain and improve financial targets. | CIAC's statement of the adequacy of CIAC's internal control and risk management | |
| 27.c. Does the company disclose how key risks are managed? | CIAC's Risk Register is managed and updated by the CIAC Risk Management Committee. The review and monitoring portion of CIAC's Risk Register is updated quarterly by respective risk owners.
In 2024, CIAC made a Comparative Analysis of CIAC's Risk Register for C.Y. 2022-2023. Meanwhile, the inclusion of Risk Register C.Y. 2024, is still under analysis and will be integrated in 2025. In 2024, CIAC Risk Management Committee met (2) two times to discuss the CIAC Risk Register. |
Comparative Analysis of CIAC's Risk Register for C.Y. 2022-2023, conducted in 2024 | |
| 27.d. Does the Annual Report contain a statement from the Board of Directors or Audit Committee commenting on the adequacy of the GOCC's internal controls/risk management systems? | The 2024 CIAC Annual Report has not yet published since CIAC is still awaiting the release of Audited Financial Statement. However, in 2023 CIAC Annual Report, CIAC endeavored for consistent standardization of processes for operational excellence, and to sustain and improve financial targets. | CIAC's statement of the adequacy of CIAC's internal control and risk management | |
| 28. Board Chairman | |||
| Do different persons assume the roles of Chairman and CEO? | For C.Y. 2024, the Chairman of the CIAC Board is DOTr Secretary Jaime J. Bautista, while the President and CEO from 08 September 2023 to 01 October 2024 is Arrey A. Perez. Meanwhile, Joseph P. Alcazar assumed the PCEO position vice Arrey A. Perez on 28 October 2024. | List of CIAC Board and Executives, showing different persons assuming the roles of PCEO and Chairman | |
| 29. Board of Directors Development | |||
| 29.a. Does the GOCC have orientation program for new Directors? | CIAC has an Orientation Program for Newly-Appointed Directors. The program provides a background on the establishment, corporate structure and operations of CIAC, including the organizational and functional charts, vision and mission, and current events and reports. The directors are also oriented on their duties and responsibilities, compensation package, corporate governance best practices, and other corporate policies. | CIAC Directors Orientation Program | |
| 29.b. Does the GOCC have a policy that encourages Directors/Commissioners to attend on-going or continuous professional education programs? | Sec. 3.12.2 of the CIAC Manual on Corporate Governance provides that, in addition to complying with the requirements under the Fit and Proper Rule, directors are encouraged to attend on-going or continuous professional education programs To ensure that the members of the CIAC Board are properly equipped and guided by the latest principles and best practices on corporate governance, the Board of Directors are encouraged to attend on-going or continuous professional educational programs. | CIAC Manual of Corporate Governance | |
| 29.c. Did all Appointive Directors attend at least one (1) training for the calendar year? |
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CIAC Directors Profile, which includes the training and continuing education programs attended
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| 30. Board Appraisal | |||
| 30.a. Is an annual performance assessment conducted of the Board of Directors? | Currently, CIAC does not have a formalized Annual Performance Assessment for its Director apart from the Performance Evaluation of Directors (PED) pursuant to GCG MC No. 2014-03. However, the agency is committed to implementing such an evaluation process beginning in 2025. In preparation for this, CIAC has commenced benchmarking initiatives with other agencies to establish best practices and ensure the effective implementation of this assessment. | ||
| 30.b. Does the GOCC disclose the process followed in conducting the Board assessment? | Currently, CIAC does not have a formalized Annual Performance Assessment for its Director apart from the Performance Evaluation of Directors (PED) pursuant to GCG MC No. 2014-03. However, the agency is committed to implementing such an evaluation process beginning in 2025. In preparation for this, CIAC has commenced benchmarking initiatives with other agencies to establish best practices and ensure the effective implementation of this assessment. | CIAC Manual on Corporate Governance (NEW), Sec. 4.6 (Page 17) | |
| 30.c. Does the GOCC disclose the criteria used in the Board assessment? | Currently, CIAC does not have a formalized Annual Performance Assessment for its Director apart from the Performance Evaluation of Directors (PED) pursuant to GCG MC No. 2014-03. However, the agency is committed to implementing such an evaluation process beginning in 2025. In preparation for this, CIAC has commenced benchmarking initiatives with other agencies to establish best practices and ensure the effective implementation of this assessment. | ||
| 31. Committee Appraisal | |||
| Is an annual performance assessment conducted of the Board of Directors Committees? | Currently, CIAC does not have a formalized Annual Performance Assessment for its Director apart from the Performance Evaluation of Directors (PED) pursuant to GCG MC No. 2014-03. However, the agency is committed to implementing such an evaluation process beginning in 2025. In preparation for this, CIAC has commenced benchmarking initiatives with other agencies to establish best practices and ensure the effective implementation of this assessment. | ||
Bonus Questions
| Question | CIAC Compliance | File Link |
|---|---|---|
| IV. STAKEHOLDER RELATIONSHIPS AND DISCLOSURE & TRANSPARENCY | ||
| Stakeholder Relationships | ||
| 1. Does the GOCC practice Global Reporting Index (GRI) on its annual reports? | The CIAC 2023 Annual Report contains a report on the economic impact of its operations. | Annual Report for CY 2023 Page 16- Business Overview |
| Disclosure and Transparency | ||
| 2. Quality of Annual Report:
Are the Audited financial report/statement released within 30 days upon the receipt from COA? |
The Audited Annual Financial Statement for C.Y. 2023 was published on 05 April 2024, upon receipt from the Commission on Audit on the same day. | Audited financial statement with receipt from the Board of Directors Office.
https://ciac.gov.ph/wp-content/uploads/2024/10/CIAC-2023-Annual-Report.pdf
https://ciac.gov.ph/wp-content/uploads/2020/09/COA-Letter-to-CIAC-BOD-on-Annual-Audited-FS-2022.jp |
PENALTY
| Question | CIAC Compliance | File Link |
|---|---|---|
| V. RESPONSIBILITIES OF THE BOARD | ||
| 1. Are there members of the Board of Directors who hold more than five (5) positions in GOCCs and PLCs? | No member of the CIAC Board of Directors is holding more than five (5) positions in other GOCCs and PLCs. | Not applicable |
| 2. Is there non-compliance with Good Governance Conditions? | CIAC consistently complied with all good governance conditions which resulted to an overall rating of 97.46% from the validated Performance Scorecard for C.Y. 2023 | https://ciac.gov.ph/transparency-seal/
https:/http://ciac.gov.ph/wp-content/uploads/2020/09/Validation-Result-of-CIACs-2023-Performance-Scorecard-dated-28June2024.pdf/ciac.gov.ph/wp-content/uploads/2020/09/LT-to-CIAC-re-2022-Scorecard-Validation-Results.pdf |
