Stakeholder Relationship
| Question | CIAC Compliance | File Link |
|---|---|---|
| I. STAKEHOLDER RELATIONSHIP | ||
| 1. Policy disclosure | ||
| Does the GOCC disclose a policy that: | ||
| 1.a. Stipulates the existence and scope of the effort to address customer’s welfare? | The existence and scope of the efforts of CIAC to address customer welfare are evidenced by the following:
Further, CIAC commits to enhance stakeholder experience through the delivery of exceptional service by meeting stakeholder needs and expectations while achieving high levels of satisfaction. CIAC ensure positive brand awareness and encourages stakeholder participation and loyalty and advocacy. Locators being served at the CCAC have given CIAC an 88.937 percent satisfaction rating in the 2022 Customer (Locator) Satisfaction Survey conducted in October. Results show that 38 out of 43 locators are satisfied with CIAC's services, with 18 or 41.86 percent being very satisfied, 20 or 46.51 PErcent being neither satisfied nor dissatisfied , and none being dissatisfied. Among the reasons cited by satisfied customers good service, efficient service and transactions timely response of staff, and on-time and efficient processes. Locators are also very satisfied with the staff and organization of CIAC and expressed satisfaction for lease, complaints handling, records keeping, information and communication, and website and facilities. 20 March 2021, CIAC's Commitee on Anti-Red Tape (CART) was consituted headed by Chairperson/AVP Darwin L. Cunanan. The CART is tasked to ensure that CIAC will comply with the provisions of R.A. 11032, its implementing Rules and Regulations and with the subsequent issuances by the Anti-Red Tape Authority. CIAC joined the "Phase V: Capability Development Assistance on Regulatory Impact Assessment (RIA)" facilitated by the Anti-Red Tape Authority and the Development Academy of the Philippines last June to November 2023. CIAC was recognized by the ARTA during the culminating activity entitled: "ENRICH 2023" at the Philippine International Convention Center on 05 December 2023.
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CIAC Citizen's Charter - External & Internal Services (new CIAC logo)
CIAC https://ciac.gov.ph/wp-content/uploads/2020/09/annual-report-2017.pdf (see page 42) 2020 Major Accomplishments Quality Office Annual Customer Satisfaction Survey Customer Satisfaction Survey 2021 Customer Satisfaction Survey 2022 '2021 Major Accomplishments Quality Office Fire Safety Inspection Certificate 2021 |
| 1.b. Elaborates its efforts to interact with the communities in which they operate? | The posting of CIAC's Corporate Social Responsibility (CSR) statement in its website in a clear and manifest disclosure of its effort to interact with its communities and other stake holders.
In addition, the CSR Statements is reflected in the CIAC Manual on Corporate Governance. Further, CIAC has a dedicated department called the Community Relations Department which is mandated to plan, implement and monitor holistic programs for specific groups and communities affected by operating the Clark International Airport. As part of its Corporate Social Responsibility (CSR), CIAC engages in Gender and Development (GAD) mainstreaming programs and a number of the enrichment of the community and all stakeholders. |
CSR Statement accessible through our website https://ciac.gov.ph/csr-statement-of-clark-international-airport-corporation/
Manual on Corporate Governance (NEW) (see page 24) Please see Corporate Responsibility Project in the CIAC Annual Report 2020 (Page 62) https://ciac.gov.ph/wp-content/uploads/2021/08/CIAC-2020-Annual-Report.pdf Certificate of Environment Compliance 2021 Certificate of Annual Inspection 2021 https://ciac.gov.ph/wp-content/uploads/2023/05/Clark-In-Flight-Issue-No.-13-2.pdf |
| 1.c. Policy ensuring that the CIAC value chain is environmentally friendly or is consistent with promoting sustainable development. | CIAC has an approved Environmental Policy.
The CIAC Manual on Corporate Governance also provides the following principles: Environment — CIAC should consider that there are investable environmental impacts associated with daily operations. It shall be the goal of CIAC to minimize harmful effects and consider the development and implementation of environmental standards to achieve this to be a of great importance. As such, CIAC should strongly encourage 3 R’s: “Reduce”, “re- use”, and “recycle”. In the course of the operations of CIAC, it should identify opportunities to reduce consumption of energy, water and other natural resources. CIAC should also strive to re-use and recycle where possible and dispose non-recyclable items responsibility, thereby minimizing our impact on the environment. In doing so, by adopting simple, environmentally friendly initiatives, CIAC shall raise awareness among the members of the communities it affects. To promote sustainable development, CIAC has CIAC AND FRONTLINE AGENCIES. The agencies discussed issues and concerns for the “Oplan Biyaheng Ayos Pasko 2023 Operations” that aims to provide a safe, comfortable, and secure traveling during the holiday season at Clark International Airport. CIAC RETAINS ISO CERTIFICATION The TÜV Rheinland audit team, headed by Ramoncito Puyat, conducted the day-long audit which assessed the CIAC’s management system and its conformity to applicable statutory, regulatory and contractual requirements. “The positive audit result confirms the agency’s renewed adherence to ISO-level standards for its corporate quality management system which is proven to be effective in realizing the agency’s goals which includes, among others, the streamlining of business processes and simplifying of service delivery through digitalization.” The CIAC head commended its quality management team and all the employees involved in the implementation of the ISO QMS Standard, emphasizing the citation as a testament of the organization’s continuous efforts in ensuring that its system is at par with global management standards. “The CIAC will continue to conduct capacity-building for its QMS representatives and strive for excellence in providing quality service.” ISO 9001:2015 is an international standard dedicated to quality management systems ─ the combined processes, resources, assets and corporate values that exceed customer expectations and promotes organizational efficiency and continual improvement. However, following the privatization of the airport, the scope of the certification now covers the CIAC’s estate management business. Enabled Optimal Development of the Clark Civil Aviation Complex One of the primary objectives of CIAC is to significantly contribute to society by enabling the optimal development of the CCAC. Achievement of this objective is supported and strengthened by the NG's thrust of dispersing growth and development to the regions by increasing investments and employment at the CCAC. CIAC seized this opportunity by complementing LIPAD's management of the CRK resulting to 5.664 aircraft movement volume with business activity and travel demand gradually picking up and by supporting existing locators and attracting new locators resulting to an aggregate of 3,396 new employments generated within the CCAC. CIAC attains its 6th unqualified audit opinion For the sixth consecutive year, the Commission on Audit confers the CIAC with an unmodified audit opnion for the fair presentation of its financial reports. The scope of the audit include financial transactions, compliance to existing laws, utilization of budget in relation to Gender and Development, and payment of allowances, benefits and other emoluments. Sufficient and appropriate audit evidence obtained by the Commision on Audit opined the fair presentation of the CIAC's financial statements, that is, in accordance with the Philippine Financial Reporting Standards, in all material respects. Supervision and Oversight on the CRK While the operations and maintenance of the CRK was privatized in 2019 under a 25-year concession agreement between BCDA and LIPAD. DOTr directed CIAC to assest and represent the Department in the discharge of its supervisory and oversight responsibility over the entire CCAC, including the CRK. This was relayed to CIAC in November of 2022. ISO 9001:2015 Certification The scope of the ISO 9001-2008 certification from 2010 to 2016 is International and Domestic Passenger Facilitation Process and All Internal Operatin Processes. CIAC then successfully upgraded to ISO 9001-2015 in 2017 with the same scope. CIAC then applied and was awarded an ISO 9001-2015 certification with a revised scope focusing on the administration and operation of CIAC's corporate services in 2020, i.e., Estate Management and Processing of Lease of Land, Building, and Structure Under the Jurisdiction of CIAC. For 2022, CIAC maintained its ISO 9001-2015 certification with the same scope. |
CIAC Environmental Policy & Safety 2020
https://ciac.gov.ph/wp-content/uploads/2020/09/CIAC-Employees-Manual.pdf CIAC Manual on Corporate Governance (NEW) (page 29) 2021 Major Accomplishments Quality Office https://ciac.gov.ph/wp-content/uploads/2022/03/CIF-No.8-05-10-21-1.pdf Fire Safety Inspection Certificate 2021 Certificate of Environment Compliance 2021 Facebook upload regarding CIAC and Frontline Agencies meeting |
| 2. Activities implementing abovementioned policies | ||
| 2.a. Does the GOCC disclose the activities it has undertaken to implement the abovementioned policies?health and safety | CIAC PROTOCOLS IN RESPONSE TO COVID-19 To continuously operate and provide services to CIAC stakeholders despite the pandemic, CIAC immediately issued its Protocols in Response to COVID-19 and Work From Home (WFH) Guidelines on 16 March 2020.
To prevent COVID-19 contagion and infection among employees, the following measures were implemented prior to physical reporting to duty beginning 8 June 2020: • Activation of the CIAC Safety and Health Committee; On top of the existing protocols, CIAC also issued additional set of guidelines for the corporation to ensure both continuity of services and safety of all employees and stakeholders. Since implementation of the Modified General Community Quarantine, employees started to physically report for work in batches. These initiatives ensure not only the safety of the CIAC employees, but more so the safety and protection of its customers and stakeholders. Furthermore, CIAC adopted two-pronged approach to fight COVID-19. As of 01 December 2021, 99 percent of the CIAC employees have already been injected with the Sinovac Vaccine. CIAC purchased COVID-19 Antigen Testing Equipment for the regular test of CIAC employees. CIAC EMPLOYEES GOT BOOSTERS SHOTS On 27 December 2021, the second batch of Clark International Airport Corporation (CIAC) employees received their COVID-19 booster shots at the Clark Polytechnic. CIAC adds sentry posts at aviation complex CIAC also hired supplementary guards, as part of the augmented measures, to deter theft especially in isolated buildings of locators in the area and to also prevent the incursion of informal settlers. CIAC extended relief aid to displaced families in Albay On 18 July 2023, a team composed of personnel from the Clark International Airport Corp. distributed relief packages to 400 heads of families in two evacuation centers in the province of Albay as assistance to families displaced by Mayon volcano’s unrest. The 13-person relief aid team traveled around 520 kilometers from Clark to Anislag and Daraga evacuation sites in Barangay Mi-isi in Daraga, Albay, where hundreds of individuals were temporarily sheltered, to distribute relief packs containing milled rice, assorted groceries and blankets at the evacuation camps. “This is our corporation’s modest contribution to help alleviate the lives of those affected by Mayon volcano and we hope the relief efforts will somehow toughen their spirits in facing the challenges ahead,” Nancy Paglinawan, CIAC Officer-in-Charge, President and CEO, said. Daraga Mayor Carlwyn Baldo, represented by his executive assistant Linus Joseph Revidad, welcomed the CIAC team who were later assisted by Municipal Information Officer Pranz Samar, and Maylene Siwa of the Municipal Social Welfare Development Office and her staff during the relief efforts. Daraga is among those localities severely affected by the volcano’s increasing activity after the Philippine Institute of Volcanology and Seismology (PHIVOCS) declared Alert Level 3. A six-kilometer permanent danger zone is maintained around Mayon Volcano as lava flows, rockfalls and other volcanic hazards may occur because of the relatively high level of unrest. The 3-day relief aid mission was led by the CIAC’s Public Affairs Division as part of the agency’s corporate social responsibility mandate.
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Health and Shttp://https://ciac.gov.ph/annual-report/afety Policy
Please see our customer health and safety activities at the CIAC Annual Report 2020 (Page 58-60, 64) https://ciac.gov.ph/wp-content/uploads/2021/08/CIAC-2020-Annual-Report.pdf https://www.facebook.com/ClarkInternationalAirportCorp |
| Corporate Social Responsibility and Gender and Development
Various activities were conducted to women and promote the agency's advocacy towards a gender-balanced environment in accordance with the annual national celebration of International Women's Month. This is anchored on national and international declarations recognizing the role of women in nation-building. The CIAC Gender and Development (GAD) Committee facilitated the conduct of activities, which include the display of the Women's Month information materials at the corporate office building and social media platforms and a visit to shelter for abandoned, abused, and neglected girls in Pampanga. CIAC also celebrated Purple Tuesdays where employees were urged to wear the official Women's Month t-shirt every Tuesday for the whole month of March. A webinar for employees of CIAC and its locators was also conducted with the theme 'Matatag na Puso't Isipan ni Juana: A talk on Mental Health, Keeping Your Emotional Health' Women employees of CIAC were also treated to a mental health break with a day tour of Gintung Pakpak Ecopark in Arayat, Pampanga on 17 and 23 March 2022. CIAC employees also visited the Duyan ni Maria orphanage in Mabalacat City in March as part of celebration of Women's Month. This year's Woman's Month celebration focuses on the sub-theme "Agenda ng Kababaihan Tungo sa Kaunlaran", a celebration of women exercising their choices, taking chances to make their voice hear and benefiting from it, and trailblazing changes. Women's Month is celebrated annually by virtue of Republic Act No. 6949 which declared 08 March of every years as National Woman's Day. It was further augmented by Proclamation No, 227 in 1998 declaring the observance of the whole month of March every year as "Women's Role in History Month." |
Please see our community welfare activities at the CIAC Annual Report 2020 (Page 55- 56)
https://ciac.gov.ph/wp-content/uploads/2021/08/CIAC-2020-Annual-Report.pdf https://ciac.gov.ph/wp-content/uploads/2022/03/CIF-No.8-05-10-21-1.pdf |
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| 2.c. Environmentally-friendly value chain | Every quarter, CIAC submits a Self-monitoring Report to the Department of Environment and Natural Resources which contains the compliances CIAC on environmental best practices. |
Self Monitoring Report CY 2020 Self Monitoring Report 4th Qtr 2021 https://ciac.gov.ph/environmental-permits-compliance |
| 3. Corporate Social Responsibility | ||
| Does the GOCC have a separate corporate social responsibility (CSR) report/section or sustainability report/section? | The CIAC Annual Report 2022 contain pertaining to the corporate social responsibility reports and activities of CIAC. | Annual Report 2022 |
| 4. Stakeholders' effective redress for violation of rights | ||
| Where stakeholder interests are protected by law, stakeholders should have the opportunity to obtain effective redress for violation of their rights. Does the GOCC provide contact details via the company's website or Annual Report which stakeholders (e.g. customers, suppliers, general public etc.) can use to voice their concerns and/or complaints for possible violation of their rights? | CIAC has Feedback and Redress Mechanisms as embodied in its Citizen Charter.
Also, the following information can be obtained at CIAC's official website:
|
Citizens Charter |
| 5. Performance-enhancing mechanisms for employee participation | ||
| 5.a. Does the GOCC explicitly mention the health, safety and welfare policy for its employees? | The CIAC has an Employee Welfare Policy and Safety and Occupational Health Policy which were all disseminated to CIAC employees. Further, supplementary policies relating to heath, safety, and welfare of CIAC employees are being issued when necessary to address the current conditions of employment, such as, the presence of pandemic, or in recognition of a particular sect in the labor force, such as the celebration of Women's month. | Employee Health, Safety and Welfare Policy |
| 5.b. Does the GOCC publish data relating to health, safety and welfare of its employees? | Duck, Cover and Hold.
The Clark International Airport Corporation (CIAC) joined the nation in the 3rd Quarter Simultaneous Earthquake Drill on 7 September 2023. CIAC employees held a simulated earthquake scenario at the Corporate Office Building to help them understand the threats of hazards and undertake necessary steps and activities to build safety and resilience. CIAC ANNUAL PHYSICAL EXAMINATION On 24 October 2023 CIAC employees underwent the annual physical examinationin batches at the CIAC Corporate Office; Physical exams include ECG, blood and urine test, and X-ray tests to ascertain that employees are fit to work; health and safety protocols were strictly observed during the activity. |
Annual Report 2020 (Page 11-12, 59-60)
https://www.facebook.com/ClarkInternationalAirportCorp Annual Report 2022 |
| 5.c. Does the GOCC have training and development programs for its employees? | Enriched Emplyees Performance and Development
With the aim of enhancing the performance and productivity of each CIAC employees, required competencies for all position are identified to be able to apply necessary interventions resulting to enriched employee performance and development. |
Annual Report 2022 |
| 5.d. Does the GOCC publish data on training and development programs for its employees? | All 108 employees fo the reorgranized CIAC attended training activities in CY 2023
Based on the 2023 Training Plan, 18 out of 33 (55%) extenral training activities listed in the plan, while 14 out of 33 (42%) were not included. Additionally, 1 out of 33 external training activities was included in the 2023 GAD Programs. Enhancing Employee Competency The achievement of full compentecy was attributed to the numerous training activities conducted for employee |
Annual Report 2020 (Page 28)
Training Summary as of December 31, 2021 Annual Report 2022 |
| 6. Whistleblowing Policy | ||
| Stakeholders including individual employee and their representative bodies, should be able to freely communicate their concerns about illegal or unethical practices to the board and their rights should not be compromised for doing this. | ||
| 6.a. Does the GOCC have procedures for complaints by employees concerning illegal (including corruption) and unethical behavior? | CIAC has a Whistleblowing Policy which provides the procedure for reporting illegal and unethical behavior, to wit: i) a whistleblower are encouraged to report through the CIAC whistleblowing web portal; ii) alternatively, a whistleblower may report through email at publicaffairs@clarkairport.com
On 31 December 2023, CIAC Board approves the amended Wistleblowing Policy in compliance to GCG MC 2023-03. |
CIAC Whistleblowing Policy
https://ciac.gov.ph/wp-content/uploads/2020/09/ciac-whistleblowing-policy.pdf https://ciac.gov.ph/wp-content/uploads/2020/09/Amended-Whistleblowing-Policy-signed.pdf |
| 6.b. Does the GOCC have procedures to protect an employee/person who reveals illegal/unethical behavior from retaliation? | Under the CIAC Whistleblowing Policy, CIAC commits to protect and assist the whistleblowers from any retaliatory acts thrown against them. | CIAC Whistleblowing Policy
https://ciac.gov.ph/wp-content/uploads/2020/09/ciac-whistleblowing-policy.pdf |
Disclosure and Transparency
| Question | CIAC Compliance | File Link |
|---|---|---|
| II. DISCLOSURE AND TRANSPARENCY | ||
| 7. Quality of Annual Report | ||
| Does the GOCC's annual report disclose the following items: | ||
| 7.a. Corporate objectives | The mission and vision of CIAC are underpinned by strategic objectives, which the organization achieves through a number of strategic measures with increasing yearly targets, to wit: i. Enabled Optimal Development of the Clark Civil Aviation Complex; ii. Sustained Financial Performance; iii. Increased economic opportunities; iv. Enhanced stakeholder experience; v. Advanced business Processes; vi. Developed and upgraded airport infrastructure/equipment; and vii. Enhanced employee performance and development. (The targets and actual accomplishment are detailed in the 2022 CIAC PES Accomplishment Report). |
https://ciac.gov.ph/wp-content/uploads/2020/09/Form-4-CIAC-PES-2022-Q4.pdf |
| 7.b. Financial performance indicators | The financial and traffic highlights are disclosed at https://ciac.gov.ph/transparency-seal. |
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| 7.c. Non-financial performance indicators | The non-financial performance indicators are likewise disclosed in the CIAC Website at https://ciac.gov.ph/transparency-seal/, such as the Mandate and function; contact information of officials,QMS Certification of at least once core process by an International Certifying Body, Freedom of Information, Citizen's Charter, Government Quality Management System Standards (GQMSS) pursuant to E.O. No. 605, s.2007, Institutional Matters like For Chartered GOCCs, the latest version of its Charter Key Policies and Business Overview of CIAC. |
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| 7.d. Details of whistle-blowing policy | The details of the Whistleblowig Policy is posted in the website. | CIAC Whistleblowing Policy |
| 7.e. Biographical details (at least age, qualifications, date of first appointment, relevant experience, and any other directorships of listed companies) of directors/commissioners | The comprehensive biographical details of the members of the Board are disclosed in the CIAC Annual Report 2022, Transparency Seal, and corporate governance section of the CIAC website | 2020 Annual Report (pages 67-72) |
| Does the GOCC's website disclose the following items: Training and/or continuing education programme attended by each director/commissioner | In 2023, the following Appointive Directors attended trainings: Dir./PCEO Joshua M. Bingcang Corproate Governance Orientation Program 08 June 2023 8:00am to 12:00 pm 09 June 2023 8:00am to 12:00 pmDir. Dante Francis M. Ang, II Corproate Governance Orientation Program 08 June 2023 8:00am to 12:00 pm 09 June 2023 8:00am to 12:00 pmDir. Monico A. Puentevella, Jr. Corproate Governance Orientation Program 08 June 2023 8:00am to 12:00 pm 09 June 2023 8:00am to 12:00 pmDir. Julius N. Raboca The Brand Architecture: A Valuable Framework for Setting Strategy. 15 December 2023Dir. Goldwin Z. Posadas The Brand Architecture: A Valuable Framework for Setting Strategy. 15 December 2023Dir. Anne Lorraine C. Adorable-Inton The Brand Architecture: A Valuable Framework for Setting Strategy. 15 December 2023Dir. Victor M. Manuel, Jr. was scheduled to attend the training for The Brand Architecture: A Valuable Framework for Setting Strategy dated 15 December 2023. However due to an urgent matter and an unforeseen incidents, he was not able to attend the said training. Unfortunately, the same training was not anymore offered in the same year. |
2021 Training of BODs
Training Cert BODs 2022 |
| 8. Downloadable Annual Reports | ||
| Are the annual reports downloadable from the GOCC's website. | The Annual Reports and Financial Statements for C.Y. 2023 can be accessed and download from the CIAC official website. | 2023 Annual Report
https://ciac.gov.ph/wp-content/uploads/2020/09/CIAC-2023-Annual-Report.pdf |
| 9. Corporate Governance Confirmation Statement | ||
| Does the Annual Report contain a statement confirming the company's full compliance with the code of corporate governance and where there is non-compliance, identify and explain reasons for each such issue? | The CIAC confirms full compliance with the Code of Corporate Governance as evidenced by the Statement Confirming Compliance of CIAC with the Code of Corporate Governance | Statement-Confirming-CGS 2021 |
| 10. Timely filing/release of annual/financial reports | ||
| 10.a. Are the audited annual financial report/statement uploaded on the website within 60 days upon receipt from COA? | The Audited Annual Financial Statement for C. Y. 2023 was published on 05 April 2024, after receiving it from the Commission of Audit on the same day. | https://ciac.gov.ph/wp-content/uploads/2020/09/Audited-Financial-Statements-CY-2020.pdf
https://ciac.gov.ph/wp-content/uploads/2020/09/Audited-Financial-Statements-CY-2022.pdf https://ciac.gov.ph/wp-content/uploads/2020/09/COA-Letter-to-CIAC-BOD-on-Annual-Audited-FS-2022.jpg |
| 10.b. Is the annual report released within 90 days from release of audited financial report? | CIAC received its Audited Financial Report from the Commission on Audit last 05 April 2024.
The CIAC 2023 Annual Report was approved by the CIAC Board of Directors on 30 September 2024 and was published on the CIAC Website on the same day. |
2020 Annual Report
https://ciac.gov.ph/wp-content/uploads/2020/09/Audited-Financial-Statements-CY-2022.pdf https://ciac.gov.ph/wp-content/uploads/2020/09/COA-Letter-to-CIAC-BOD-on-Annual-Audited-FS-2022.jp |
| 10.c. Is the true and fairness/fair representation of the annual financial statement/reports affirmed by the board of directors/commissioners and/or the relevant officers of the company? | CIAC Statement of Management's Responsibility for Financial Statements for C.Y. 2023 was signed lasat 25 Mach 2024 and was published on the CIAC website. | https://ciac.gov.ph/wp-content/uploads/2020/09/Audited-Financial-Statements-CY-2022.pdf |
Responsibilities of the Board
| Question | CIAC Compliance | File Link |
|---|---|---|
| III. RESPONSIBILITIES OF THE BOARD | ||
| 11. Corporate Vision/Mission | ||
| 11.a. Has the Board of Directors reviewed the vision and mission/strategy in the last financial year? | On 27 January 2023, the 1st Regular Board Meeting of the Board approved the proposed Charter Statement and Strategy Map, and the Performance Evaluation Scorecard (PES) of the Clark International Airport Corporation (CIAC) for CY 2023 and other related forms. | SC-RM-01-08s 2023 Apprvoed PES CY 2023_001 |
| 11.b. Has the Board of Directors monitor/oversee the implementation of the corporate strategy? | The Board monitors and evaluate on a regular basis the implementation of corporate strategies and policies, business plans and operating budgets, as well as Management's over-all performance to ensure optimum results. On 17 August 2021, the Design Standard and Guidelines for the Clark Freeport Zone was presented to the Board. The guidelines ensure the provision of a systematic preparation and approval procedure of plans for the design, layout of areas, types of buildings suitable. |
CIAC Manual on Corporate Governance (Page 8) |
| 12. Performance Evaluation System | ||
| Did the GOCC achieve 90% in the PES? | CIAC obtained an overall rating of 97.46% from the validated Performance SCorecard for C.Y. 2023. | https://ciac.gov.ph/wp-content/uploads/2020/09/Validation-Result-of-CIACs-2023-Performance-Scorecard-dated-28June2024.pdf |
| 13. Code of Ethics/Conduct | ||
| 13.a. Are the details of the code of ethics or conduct disclosed? | The standards of conduct and necessary details are embodied in the CIAC Table of Offenses and Corrective Actions. | table-of-offenses.. (1) |
| 13.b. Does the GOCC disclose that all Directors/Commissioners, senior management and employees are required to comply with the code? | Section 10.1 of the CIAC Manual on Corporate Governance provides that the CIAC Board of Directors, the senior management officers and employees shall strictly observe and adhere to the CIAC Employee's Conduct and Discipline and the Table of Offenses and Corrective Actions. | CIAC Manual on Corporate Governance (Page 31) |
| 13.c. Does the company disclose how it implements and monitors compliance with the code of ethics or conduct? | Each CIAC employee is given a copy of CIAC Employee's Conduct and Discipline and the Table of Offenses and Corrective Actions. The same is also available online through our website. | table-of-offenses.. (1) |
| Nomination and Compensation/Remuneration Committee | ||
| 14. Does the Board appoint a Nomination Compensation / Remuneration Committee? | Section 4.2.1 of the CIAC Manual on Corporate Governance states that “The Executive Committee shall also function as the Governance Committee, Nomination and Remunerations Committee and Risk Management Committee.”
In 2016, the Board created a separate Nomination and Remunerations Committee |
CIAC Manual on Corporate Governance (Page 16) |
| 15. Did the Nomination and Compensation / Remuneration Committee meet at least twice during the year? | The Nomination and Remunerations Committee met three (3) times in 2023. The meetings occured on the following dates: 18 May 2023 28 June 2023 17 August 2023 |
https://ciac.gov.ph/wp-content/uploads/2020/09/Activities-of-Committee-for-CY-2023-latest.pdf |
| 16. If yes, is the report of the Nomination and Compensation / Remuneration Committee publicly disclosed? | Yes. The reports of the Nomination and Remunerations Committee are available at https://ciac.gov.ph/wp-content/uploads/2020/09/2021.pdf. | https://ciac.gov.ph/wp-content/uploads/2020/09/Activities-of-Committee-for-CY-2023-latest.pdf |
| Audit Committee | ||
| 17. Does the Board appoint an Audit Committee? | The Board appointed an Audit Committee, composed of the following directors:
Monico A. Puentevella, Jr. |
Board Committees and their Composition |
| 18. If yes, is the report of the Audit Committee publicly disclosed? | Yes. The reports of the Audit Committee are available at https://ciac.gov.ph/wp-content/uploads/2020/09/2021.pdf. | GCG-Corporate Website https://ciac.gov.ph/wp-content/uploads/2020/09/2020.pdf20. Audit Committee Activities 2021AUDIT-COMMITTEE-ACTIVITIES-2022https://ciac.gov.ph/wp-content/uploads/2020/09/Attendance-of-CIAC-Board-of-Directors-CY-2023.pdf |
| 19. Does at least one member of the Audit Committee have an audit, accounting or finance background (qualification or experience)? | One member of the Audit Committee, Monico A. Puentevella, Jr., is a graduate of Bachelor of Commerce, Major in Marketing and Management and was a Director of Philippine Postal Saving Bank from 2017 to 2021. | https://ciac.gov.ph/wp-content/uploads/2020/09/Dir.-Monico-CY-2023-Profile-final.pdf |
| 20. Did the Audit Committee meet at least four (4) times during the year? | The Audit Committee conducted Eight (8) meetings in 2023. The meetings occured on the following dates:
13 February 2023 |
20. Audit Committee Activities 2022
Attendance Ledger Audit Comm mtg 2022 AUDIT-COMMITTEE-ACTIVITIES-2022 https://ciac.gov.ph/wp-content/uploads/2020/09/Attendance-of-CIAC-Board-of-Directors-CY-2023.pdf
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| Risk Management Committee | ||
| 21. Does the Board appoint a Risk Management Committee? | Section 4.2.1 of the CIAC Manual on Corporate Governance states that “The Executive Committee shall also function as the Governance Committee, Nomination and Remunerations Committee and Risk Management Committee.”
The members of the Executive Committee are as follows: |
Manual on Corporate Governance (NEW)(page 16) |
| 22. If yes, is the report on Risk Management Committee publicly disclosed? | The Executive Committee met three (3) times in 2023. The report of the Risk Management Committee is uploaded in the link provided. | Activities of the ExCom CY 2023_001 |
| 23. Does at least one (1) member of the Risk Management Committee have a background in finance and investments? | One member of the Executive Committee, Dir. Anne Lorraine C. Adorable-Inton was a former member of the Committee on Small Business and Entrepreneurship Development and the Committee on Banks and Financial Intermediate. She was instrumental in the drafting of landmark legislations like the Magna Carta for Micro, Small, and Medium Enterprises and the Credit Surety Fund Act. | Dir. Anne Lorraine C. Adorable-Inton CV |
| 24. Board meetings and attendance | ||
| 24.a. Are the Board of Directors meetings scheduled at the beginning of the year? (end of Q1) | The schedules of CIAC Board meetings are set prior to beginning of the year 2023. | Schedule of Board mtg Jan-June 2021
Proposed Schedules for BMtg Jul-Dec 2021 Proposed Schedule of Board meeting 2022 Attendance Ledger CIAC Bmtg 2021 Attendance Ledger CIAC Bmtg 2022 |
| 24.b. Does the Board of Directors meet at least monthly? | Fifteen (15) Board meetings were held in 2023. These meetings occurred in the following dates:
27 January 2023 25 July 2023 22 December 2023 |
Attendance Ledger CIAC Bmtg 2023 |
| 24.c. Did the Board of Directors meet on at least 75% on their scheduled meetings? | Only two (2) Board meetings were held in accordance with the scheduled Board meetings, to wit: 22 August 2023 19 December 2023 |
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| 24.d. Has each of the directors/commissioners attended at least 90% of all the board meetings held during the year? | Eight (8) directors have attended at least 90% of all the Board meetings in 2023. | Attendance Ledger CIAC Bmtg 2021
Attendance Ledger CIAC Bmtg 2022 https://ciac.gov.ph/wp-content/uploads/2020/09/Attendance-of-CIAC-Board-of-Directors-CY-2023.pdf |
| 24.e. Did the Board of Directors meet separately at least once during the year without the President and CEO present? | None | |
| 25. Access to information | ||
| 25.a. Does the GOCC have a policy that stipulates board papers for Board of Directors/ Commissioners meetings be provided to the Board at least three (3) working days in advance of the board meeting? | One of the duties of the Corporate Secretary is to provide the members of the Board with Board papers and materials for the Board of Directors' meeting at least three (3) days in advance of the scheduled Board meeting. | CIAC Manual on Corporate Governance (Page 13) |
| 25.b. Is the Board Secretary trained in legal, accountancy or company secretarial practices? | The Corporate Secretary, Atty. Rustico D. Quizon, III, is the Assistant Vice President for Legal Services at the Clark International Airport Corporation (CIAC). He is over 20 years of extensive experience in the practice of law.
He completed his Bachelor's Degree in Law at Far Eastern University in April 2003 and passed the bar on the same year. |
https://ciac.gov.ph/wp-content/uploads/2020/09/CV-RGQ-2023.pdf |
| 26. Internal Audit | ||
| 26.a. Does the company have a separate internal audit function? | CIAC has an Internal Audit Department which is mandated to provide independent and objective appraisal on the integrity, adequacy and effectiveness of the organization's compliance to government rules and regulations, risk management system, system of internal control, management reporting process and the quality in carrying out assigned responsibilities to achieve the organization's goals and objectives. | Organizational Chart 2011 (Old) |
| 26.b. Does the appointment and removal of the internal auditor require the approval of the Audit Committee? | Pursuant to its Charter, the Audit Committee aprpoved the appointment of the Internal Auditor as well as the removal of the Internal Auditor. | Audit Committee Charter |
| 27. Risk Oversight | ||
| 27.a. Does the company disclose the internal control procedures/risk management systems it has in place? | CIAC has a procedure in addressing observation and opportunities for improvement. | QMS P-005 |
| 27.b. Does the annual report disclose that the Board of Directors/Commissioners has overseen a review of the company’s material controls (including operational, financial and compliance controls) and risk management systems? | No. | |
| 27.c. Does the company disclose how key risks are managed? | The mechanisms on risk management are posted in the CIAC's website at https://ciac.gov.ph/wp-content/uploads/2020/09/risk-factor-2018.pdf | |
| 27.d. Does the Annual Report contain a statement from the Board of Directors or Audit Committee commenting on the adequacy of the GOCC's internal controls/risk management systems? | No. | |
| 28. Board Chairman | ||
| Do different persons assume the roles of Chairman and CEO? | Pursuant to Executive Order No. 14, Series of 2017, the DOTr Secretary acts as the Ex-officio Chairperson of CIAC, while the CIAC President and CEO acts as Ex-officio Vice-Chairperson. | Executive-Order-No-14 |
| 29. Board of Directors Development | ||
| 29.a. Does the GOCC have orientation program for new Directors? | CIAC has an Orientation Program for newly-appointed Directors. The program provides a background on the establishment, corporate structure and operations of CIAC, including the organizational and functional charts, vision mission, and current events and reports. The directors are also oriented on their duties and responsiblities, compensation package, corporate governance best practices, and other corporate policies. | CIAC Directors Orientation Program |
| 29.b. Does the GOCC have a policy that encourages Directors/Commissioners to attend on-going or continuous professional education programs? | Sec. 3.12 of the CIAC Manual on Corporate Governance provides that, in addition to complying with the requirements under the Fit and Proper Rule, directors are encouraged to attend on-going or continous professional education programs. | CIAC Manual on Corporate Governance (Page 12) |
| 29.c. Did all Appointive Directors attend at least one (1) training for the calendar year? | In 2023, the following Appointive Directors attended trainings: Dir./PCEO Joshua M. Bingcang Corproate Governance Orientation Program 08 June 2023 8:00am to 12:00 pm 09 June 2023 8:00am to 12:00 pmDir. Dante Francis M. Ang, II Corproate Governance Orientation Program 08 June 2023 8:00am to 12:00 pm 09 June 2023 8:00am to 12:00 pmDir. Monico A. Puentevella, Jr. Corproate Governance Orientation Program 08 June 2023 8:00am to 12:00 pm 09 June 2023 8:00am to 12:00 pmDir. Julius N. Raboca The Brand Architecture: A Valuable Framework for Setting Strategy. 15 December 2023Dir. Goldwin Z. Posadas The Brand Architecture: A Valuable Framework for Setting Strategy. 15 December 2023Dir. Anne Lorraine C. Adorable-Inton The Brand Architecture: A Valuable Framework for Setting Strategy. 15 December 2023 |
|
| 30. Board Appraisal | ||
| 30.a. Is an annual performance assessment conducted of the Board of Directors? | Pursuant to CIAC's Manual on Corporate Governance, the Board, in evaluating the performance of the members of the Board, adopts the performance evaluation system of the GCG or the Performance Evaluation for Directors (PED). | CIAC Manual on Corporate Governance, Sec. 4.6 (Page 17 |
| 30.b. Does the GOCC disclose the process followed in conducting the Board assessment? | CIAC adopts the procedure under the GCG MC. No. 2014-03 in conducting the performance evaluation of the members of the Board, pursuant to its Manual on Corporate Governance. | CIAC Manual on Corporate Governance (NEW), Sec. 4.6 (Page 17) |
| 30.c. Does the GOCC disclose the criteria used in the Board assessment? | CIAC adopts the criteria under the GCG MC. No. 2014-03 in conducting the performance evaluation of the members of the Board, pursuant to its Manual on Corporate Governance. | Manual on Corporate Governance (NEW) |
| 31. Committee Appraisal | ||
| Is an annual performance assessment conducted of the Board of Directors Committees? | The members of the Board Committees conducts an annual committee appraisal through the use of peer appraisal and self forms, in accordance with Section 4.7. of the Manual on Corporate Governance. | Board Committees and their Composition |
Bonus Questions
| Question | CIAC Compliance | File Link |
|---|---|---|
| IV. STAKEHOLDER RELATIONSHIPS AND DISCLOSURE & TRANSPARENCY | ||
| Stakeholder Relationships | ||
| 1. Does the GOCC practice Global Reporting Index (GRI) on its annual reports? | The CIAC 2023 Annual Report contains a report on the economic impact of its operations. | Annual Report for CY 2023 Page 16- Business Overview |
| Disclosure and Transparency | ||
| 2. Quality of Annual Report:
Are the Audited financial report/statement released within 30 days upon the receipt from COA? |
The Audited Annual Financial Statement for C.Y. 2023 was published on 05 April 2024, upon receipt from the Commission on Audit on the same day. | Audited financial statement with receipt from the Board of Directors Office.
https://ciac.gov.ph/wp-content/uploads/2024/10/CIAC-2023-Annual-Report.pdf
https://ciac.gov.ph/wp-content/uploads/2020/09/COA-Letter-to-CIAC-BOD-on-Annual-Audited-FS-2022.jp |
PENALTY
| Question | CIAC Compliance | File Link |
|---|---|---|
| V. RESPONSIBILITIES OF THE BOARD | ||
| 1. Are there members of the Board of Directors who hold more than five (5) positions in GOCCs and PLCs? | No member of the CIAC Board of Directors is holding more than five (5) positions in other GOCCs and PLCs. | Not applicable |
| 2. Is there non-compliance with Good Governance Conditions? | CIAC consistently complied with all good governance conditions which resulted to an overall rating of 97.46% from the validated Performance Scorecard for C.Y. 2023 | https://ciac.gov.ph/transparency-seal/
https:/http://ciac.gov.ph/wp-content/uploads/2020/09/Validation-Result-of-CIACs-2023-Performance-Scorecard-dated-28June2024.pdf/ciac.gov.ph/wp-content/uploads/2020/09/LT-to-CIAC-re-2022-Scorecard-Validation-Results.pdf |
